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Customer Support Representative

1 month ago

Savannah, Georgia, United States Corporate Message Services Full time
Corporate Message Services: A Career Opportunity

We are seeking highly motivated individuals to fill Customer Support Specialist positions at our company, Corporate Message Services.

In this role, you will be responsible for handling incoming calls, greeting callers, providing and requesting required information, transferring calls, or taking messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help prioritize customer needs.

To succeed in this position, you must possess strong communication skills, both verbal and written, with an emphasis on good spelling and grammar. You should also have basic computer skills in a Windows-based environment and the ability to type 35 words per minute or more.

About the Job
  • Job Type: Full-time
  • Location: On-site
  • Shifts: Monday-Friday, 1pm-10pm (with weekend shifts)
What We Offer
  • A competitive hourly rate of $16
  • Employee Stock Ownership Plan
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation Time
  • Traditional 401(k) Plan with Company Matching
  • Free Life Insurance Policy
  • Legal Assistance Program
Qualifications
  • Welcome and upbeat tone when interacting with customers
  • Strong English language proficiency
  • Basic computer skills in a Windows environment
  • Good attendance record
  • Ability to meet productivity standards

Training will last approximately one week, after which you will move to your assigned schedule. If you're interested in working in a fast-paced call center environment and providing excellent customer service, apply today