Executive Director

5 days ago

Evanston, Illinois, United States Restore Hyper Wellness Full time
Job Description

Restore Hyper Wellness is seeking a dynamic and results-driven Executive Director to lead our team and drive business growth. As a key member of our leadership team, you will play a critical role in cultivating and maintaining our company culture, building a high-performing team, and driving sales and revenue growth.

Key Responsibilities:
  • People Management:
    • Lead performance management activities, including goal setting, coaching, and performance reviews
    • Select and develop high-performance employees for additional responsibilities and internal promotability
    • Partner with the corporate HR department to identify and interview potential high-performance employees
    • Oversee onsite onboarding and training of new employees
    • Ensure 100% completion of all required ongoing training
    • Lead and influence managerial staff through motivation and goal alignment
    • Enforce store policies, procedures, and productivity standards
    • Monitor and document staff performance and behavior
    • Oversee employee schedules and payroll information
  • Operations Management:
    • Maintain a safe, clean, and secure environment for guests and staff
    • Continuously improve operational execution through attention to detail and adherence to operating and safety standards
    • Communicate equipment maintenance and construction needs to leadership
    • Ensure an exceptional store experience that engages and retains customers
    • Be flexible with your schedule, including weekends and holidays
    • Make timely and effective decisions regarding customer service issues
    • Daily reporting of appointments, revenue, and inbound/outbound calls
  • Sales & Marketing:
    • Drive store sales through membership, packages, and retail opportunities
    • Maintain a strong local presence through partnerships with community and business organizations
    • Participate in local events and wellness initiatives to generate interest in Restore's services
    • Lead store team in service and product knowledge and motivate them to meet and exceed sales goals
    • Manage local grassroots marketing and prospecting initiatives
    • Set daily, weekly, and monthly goals across all services to ensure clear expectations for staff and store performance
    Company Culture:
    • Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle
    • Lead and organize staff outings, professional development, and member workshops that build on and enhance Restore's mission, vision, and values
    Qualifications:
    • Bachelor's degree or higher
    • Proven track record of B2B sales
    • At least three to five years of management experience
    • Passion for fitness, athletic achievement, and general health and wellness
    • Strong verbal and written communication skills
    • Ability to deliver action plans based on key metrics
    • Tech-savvy with experience processing payroll and creating employee schedules
    • Leadership role with a strong team player mentality
    • Driven to meet monthly, quarterly, and annual financial goals
    • Importance on ethics and integrity
    Benefits:
    • Competitive salary
    • Complimentary and discounted access to Restore's innovative wellness services
    • Vacation time
    • Knowledge that you're making a positive impact on people's lives every day
    • Health Insurance
    • 401K plan with 4% match

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