Broadcast Technology Support Specialist

2 weeks ago

New York, New York, United States City of New York Full time

Company Overview

Position Overview


The mission of the City of New York's Office of Media and Entertainment is to enhance and promote the creative sector of New York City, ensuring it is accessible to all residents.


Agency Structure:

The agency consists of four key divisions: the Film Office, which manages film and television production in public spaces; NYC Media, the largest municipal broadcasting network in the United States; Creative Sector Programs, which focuses on workforce development across various creative industries; and the Press Credentials Office, responsible for issuing press credentials.

For more information about the agency, please visit our official website.

NYC Media serves as the City’s primary broadcast network and media production entity.

NYC Life, the flagship channel, provides programming that educates, informs, and entertains New Yorkers about the City’s diverse communities, services, and events.

Available over-the-air and through multiple cable providers, NYC Media reaches around 18 million viewers within a 50-mile radius, operating 24/7.

NYC Gov, the municipal channel, offers live coverage of City Council sessions, City Planning Commission meetings, and more, ensuring government transparency.

WNYE 91.5 FM Radio delivers NPR news, talk shows, world music, and local community programming, engaging over 12 million listeners within its 40-mile reach.

The Broadcast & IT Support Engineer is tasked with supporting and maintaining a 24/7/365 broadcast facility, which includes master control, transmission sites, and various interconnected production and post-production environments.



Key Responsibilities:

  • Installation, repair, and maintenance of advanced broadcast equipment;
  • Collaboration with High Definition video playback servers, routers, automation systems, and KVM systems;
  • Maintenance of broadband connections between master control and transmitters;
  • Providing IT support for peer-to-peer file sharing protocols and remote desktop applications;
  • Working closely with engineers and operators at the Master Control Facility, as well as the TV technical team and NYC OTI, to troubleshoot and resolve issues related to broadcast and multimedia systems.

  • Providing database maintenance and support;
  • Representing the Office of Media and Entertainment in diverse, professional environments and effectively interfacing with broadcast personnel, including master control operators, supervisors, and programming staff;
  • Managing special projects and initiatives as assigned.
Work Schedule:

Due to the operational requirements of this position, candidates may be required to work various shifts, including weekends and evenings.


Location:
Manhattan, NY

Application Process:

Important Note:
Passing civil service examinations is necessary for continued employment with the City of New York. Please refer to the Department of Citywide Administrative Services (DCAS) website for essential exam filing information.

Applicants must be either permanent employees in the civil service title listed or file for the examination during an open filing period.

For more details on the civil service process, please visit the DCAS website.

  • Interested candidates with other civil service titles who meet the preferred qualifications are encouraged to submit a resume for consideration.

Qualifications:

  • A bachelor's degree from an accredited institution, including or supplemented by 24 semester credits in telecommunications, electronics, physics, or related fields, along with one year of relevant full-time experience; or
  • An associate degree with 12 semester credits in the aforementioned fields and two years of relevant experience; or
  • A high school diploma or equivalent with three years of relevant experience; or
  • A satisfactory combination of education and experience equivalent to the above requirements, with at least a high school diploma or equivalent and one year of relevant experience.
Additional Requirements:

To qualify for Assignment Level IV, candidates must have at least two additional years of full-time experience in relevant roles after meeting the minimum requirements.

Equal Opportunity Employer:

The City of New York is committed to fostering a diverse workforce and providing an inclusive work environment free from discrimination and harassment based on any legally protected status.

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