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Client Relations Account Executive
2 months ago
Job Type
Full-time
Position Overview
At HALO, we harness the power of our clients' brands and enhance their narratives to engage the audiences that matter most. As a result, over 60,000 small- and mid-sized enterprises partner with HALO, establishing us as the global frontrunner in the branded merchandise sector.
In the role of Account Executive, you will contribute to HALO's expansion by serving as the primary sales liaison within a designated territory of accounts. The Account Executive is responsible for cultivating, developing, and sustaining customer relationships, ensuring a positive client experience, and driving revenue growth with medium to large-scale prospects and clients through proactive and responsive communication in an office-based setting.
Key Responsibilities
- Achieve or surpass annual sales targets for the assigned territory.
- Conduct a set number of high-quality proactive sales calls daily, tailored to prospects and clients from provided contact lists to meet monthly and yearly calling objectives.
- Maintain detailed call notes daily in customer relationship management software.
- Prepare and present sales proposals to current and potential clients through proactive and reactive communication.
- Independently oversee all pre- and post-sale activities, ensuring the tracking of proposals and orders to completion.
- Collaborate with fellow Account Executives, supervisory staff, and customer service teams to deliver exceptional customer service and sales support.
- Adjust call strategies or sales approaches in response to market changes, new funding opportunities, or emerging client needs.
- Comprehend client requirements to effectively position the value of HALO's products and services.
- Proactively introduce new offerings as necessary.
- Perform additional duties as required.
- Bachelor's degree or a minimum of 1 year of experience in Telemarketing, Customer Service, or Account Management.
- Proficient in Microsoft Windows applications.
- Experience with customer relationship management tools.
- Ability to thrive in a team-oriented environment while also working independently.
- Strong phone sales capabilities, excellent communication skills, and the ability to listen effectively.
- Exceptional time management skills, with the ability to prioritize tasks and oversee projects to completion.
- Career Growth: HALO is committed to promoting from within. Our internal advancement opportunities have fueled our rapid growth, allowing you to learn from industry leaders and gain access to a vast professional network.
- Work Culture: We foster a positive work environment characterized by creativity, inclusion, and determination. Our diverse workforce contributes to an innovative culture where respect and equity are paramount.
- Recognition: Your achievements will be celebrated throughout the company, with opportunities for awards and recognition that can be converted into various rewards.
- Flexibility: We offer flexible scheduling to help you balance your professional and personal life, ensuring that customer support remains our top priority.
- Wellness Benefits: HALO provides comprehensive benefits to support your overall well-being, including mental health resources, medical coverage, retirement savings plans, and more.
HALO is an equal opportunity employer, dedicated to fostering an inclusive environment for all employees. We value diversity and are committed to ensuring equal employment opportunities for all applicants.
