Client Support Specialist
2 weeks ago
As a vital member of the XPO Logistics team, the Customer Service Representative plays a crucial role in ensuring customer satisfaction and operational efficiency.
Key Responsibilities:
- Engage with customers and business partners through various communication channels, including phone and email.
- Address and resolve customer concerns with professionalism and composure.
- Assess and troubleshoot issues to provide effective solutions.
- Track and monitor the status of delivery routes to ensure timely service.
- Verify and process delivery orders, including changes and cancellations.
Why Join Us?
At XPO Logistics, we value our employees and strive to create a supportive work environment that fosters growth and development.
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