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Field Support Engineer

2 months ago


Port Allen, Louisiana, United States NES Fircroft Full time
Overview: The Field Support Engineer plays a crucial role in delivering on-site assistance and operational support to clients, as well as collaborating with service branches. Key responsibilities encompass analyzing returned components, traveling to client locations for troubleshooting, and conducting snapshot evaluations. This position also entails providing technical guidance and on-site initiation support for the Client's control and monitoring systems, alongside leading compressor refurbishment initiatives.
Core Responsibilities: The following duties are essential to the role, with the possibility of additional tasks being assigned:
  • Handles inquiries and feedback from the field regarding the performance of reciprocating compressors.
  • Conducts inspections and failure assessments on returned components, documenting the causes of failures and necessary corrective measures. Prepares external reports as needed.
  • Contributes to the creation of project documentation and offers on-site assistance for various projects.
  • Completes snapshot evaluations and shares findings with clients.
  • Identifies and recommends enhancements to improve compressor reliability.
  • Willingness to travel extensively (50% to 60% of the time).
Qualifications:
To excel in this role, candidates must demonstrate the ability to fulfill each essential duty effectively. The qualifications outlined below reflect the necessary knowledge, skills, and abilities:
Education and Experience:
A Bachelor's degree (B.Sc.) in engineering from an accredited institution, combined with two to five years of relevant experience and/or training; or an equivalent mix of education and experience.
Technical Proficiencies:
  • Fundamental mechanical and electrical skills, along with familiarity with tools and safe work practices.
  • Basic comprehension of reciprocating machinery, electrical systems, and hydraulic operations.
  • Proficient technical writing skills, capable of producing detailed reports that document observations, discuss technical challenges, evaluate alternatives, and provide recommendations.
  • Ability to interpret and understand technical specifications.
  • Desirable experience includes:
    • Condition monitoring of machinery.
    • Aptitude for mechanical systems in commissioning and troubleshooting tasks.
With a legacy of over 90 years of combined expertise, NES Fircroft (NES) stands as the premier engineering staffing provider across various sectors, including Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining, and Manufacturing globally. With a network of more than 80 offices in 45 countries, we deliver the engineering and technical expertise our clients require, whenever and wherever it is needed. We offer contractors comprehensive support beyond traditional recruitment services, including assistance with securing visas and work permits, as well as providing competitive benefits packages and accommodation, ensuring they can effectively and compliantly support our clients.