Patient Engagement Specialist
2 weeks ago
Company Overview
The JOI Group is an innovative healthcare technology organization committed to enhancing the operations of independent medical practices. Our goal is to optimize the patient journey and enable healthcare providers to concentrate on delivering exceptional care. By streamlining the prescription process, we aspire to restore the satisfaction of practicing medicine.
Position Summary
We are looking for a Patient Success Coordinator to become an integral part of our operations. In this role, you will serve as the key connection among patients, healthcare providers, and pharmacies, ensuring high levels of patient satisfaction and effective communication. Your duties will encompass addressing patient inquiries, resolving issues, and fostering positive relationships.
Key Responsibilities
- Exhibit strong communication skills when interacting with patients and healthcare professionals.
- Demonstrate exceptional organizational skills and meticulous attention to detail in managing data.
- Show adaptability and a willingness to learn while thriving in a dynamic environment.
- Prior experience in customer service is preferred.
- Possess proficiency in desktop applications and electronic health records.
- Work effectively both independently and as part of a healthcare team.
- A background in healthcare or customer service is advantageous.
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Patient Engagement Specialist
2 weeks ago
Peachtree Corners, Georgia, United States The JOI Group Full timeCompany OverviewThe JOI Group is an innovative healthcare technology firm committed to enhancing the operations of independent medical practices. Our goal is to optimize the patient journey and empower healthcare providers to concentrate on delivering exceptional care. By simplifying the medication process, we strive to restore the passion for practicing...
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Patient Engagement Specialist
2 weeks ago
Peachtree Corners, Georgia, United States The JOI Group Full timeCompany OverviewThe JOI Group is an innovative healthcare technology firm committed to enhancing the operations of independent medical practices. Our goal is to optimize the patient journey and enable healthcare providers to concentrate on delivering exceptional care. By simplifying the prescription workflow, we strive to restore the passion for practicing...
-
Patient Engagement Specialist
2 weeks ago
Peachtree Corners, Georgia, United States The JOI Group Full timeCompany OverviewThe JOI Group is an innovative healthcare technology organization committed to enhancing the operations of independent medical practices. Our goal is to optimize the patient journey and enable healthcare providers to concentrate on delivering exceptional care. By streamlining the prescription process, we strive to restore the satisfaction of...
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