Business Analyst, Experienced
1 week ago
Blue Shield of California is seeking a skilled Business Analyst to contribute to the success of our Installation and Billing Operational Governance team. As a key member of our team, you will support business analysis for operational enrollment, output, and interfaces.
Your RoleYou will report to the Program and Project Manager and support operational enrollment teams through data interpretations, analysis, process improvement, incident resolution, and project support. This role will also contribute to Service enhancements and work in the agile framework to deliver continuous improvements.
Your Work- Provide Analytical Support
- Analyze and interpret data to support cross-functional business operations
- Contribute to Strategic Planning
- Assist in developing annual operating plans, capital budgets, and forecasts
- Develop and Analyze Reports
- Prepare and present reports to management for review and decision-making
- Improve Operational Efficiency
- Define business requirements and analyze data to identify areas for improvement
- Root Cause Analysis
- Analyze data to determine root causes of operational issues and project defects
- Process Management
- Understand and manage end-to-end processes to ensure risks, issues, and process are documented and communicated effectively
- Process Improvements
- Identify and implement process improvements, system updates, or product deployments to enhance operational performance
- Stakeholder Engagement
- Manage stakeholder expectations and build effective working relationships with business and IT stakeholders
- Education
- Bachelor's degree or equivalent experience
- Experience
- At least 3 years of prior relevant experience
- Preferred Skills
- Experience with IFP On and Off Exchange processes, Facets, Edifecs, EDI files, and MS Office suite
- Desirable Skills
- Networking, business collaboration, and analytical skills
The pay range for this role is competitive and based on a variety of factors, including experience, location, and current employee salaries for similar roles.
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Business Operations Analyst
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Business Operations Analyst
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