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Strategic Business Analyst

2 months ago

Chino Hills, California, United States Rapid Legal Inc Full time
Job Overview

Benefits:

  • 401(k)
  • 401(k) matching
  • Performance-based bonuses
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

About Us
For over three decades, Rapid Legal has been at the forefront of redefining and enhancing the legal support services sector. Our commitment to our clients, the judicial system, and the fundamental right to due process under the law is unwavering. With extensive industry knowledge and technological expertise, we offer a premier legal services SaaS management platform, LegalConnect, which facilitates essential services such as electronic filing of court documents (eFiling), physical court filings, and service of process. Trusted by numerous law firms, governmental bodies, and enterprises, Rapid Legal is positioned for significant growth in California, particularly in the evolving landscape of legal support services.


Position Summary:
The Business Analyst plays a pivotal role in identifying, enhancing, and crafting technological solutions that align with our strategic objectives. Operating at the nexus of business and technology, the Business Analyst will gain a comprehensive understanding of business operations and data analysis while further honing their analytical, organizational, and communication capabilities.


Key Responsibilities:

  • Gathering, analyzing, specifying, and validating requirements while creating workflows, user stories, or defect reports.
  • Monitoring backlog health and managing progress and maintenance.
  • Collaborating with product managers to grasp business vision, priorities, and expectations.
  • Proposing innovative ideas, tools, and resources to enhance the product development process.
  • Supporting the scrum master in daily scrum activities.
  • Proactively engaging with all teams to ensure continuous development progress.
  • Owning and executing all features for which they are accountable.
  • Making final decisions regarding the prioritization of defects and/or user stories.
  • Facilitating communication between various business lines while collaborating with a diverse range of stakeholders.
  • Working effectively in teams and fostering meaningful relationships to achieve shared objectives.
  • Documenting requirements with precision and consistency.
  • Managing the prioritization of product items based on business value.
  • Assisting the engineering team in overcoming impediments and blockers.
  • Collaborating on backlog items and feature readiness with clients, stakeholders, requestors, and subject matter experts from other business units.
  • Venturing beyond comfort zones to acquire new skills relevant to the product team’s needs.
  • Partnering with training teams to ensure alignment of communicated details in the field with feature specifics.
  • Playing a significant role in User Acceptance Testing (UAT) to guarantee successful releases.
  • Maintaining a positive and enthusiastic demeanor to inspire team morale.
  • Participating in backlog refinement and conducting refinement reviews.
  • Working closely with the scrum master to ensure team preparedness for sprint planning, sizing, sprint completions, demos to business, and meeting release timelines.
  • Being available to clarify and eliminate ambiguity for the scrum team regarding any stories or features.
  • Assisting in all scrum ceremonies and managing sprint completions.
  • Additional responsibilities may be assigned as needed.

Qualifications:

  • Proficient in cloud environments, including AWS, S3, APIs, and Jira.
  • Experienced in business applications, data utilization, and management.
  • Expertise in backlog management and generating various reports (burndown, velocity, capacity, etc.).
  • Self-motivated with strong communication and presentation skills, capable of translating complex business challenges and solutions into accessible content.
  • Familiarity with Agile and Scrum methodologies and Project Management Office (PMO) practices.
  • Strong focus on internal and external customer satisfaction.
  • High proficiency in MS Office applications and working knowledge.
  • Advanced skills in defining user stories and writing acceptance criteria, along with facilitating effective refinement sessions.

Desired Education/Experience:

  • Bachelor's degree in a relevant field.
  • Business Analysis Certification is preferred.
  • A minimum of 2 years of experience in a related role is desirable.