Restaurant Operations Manager

2 weeks ago


Amsterdam, New York, United States BBL Hospitality Full time
Position Overview

Location
BBL Hospitality

Job Type
Full-Time

Compensation
$56,000 - $62,000 per year

Industry
Food and Beverage Service

Join Our Dynamic Team

Experience Required:
Minimum of 3 years in full-service restaurant management is essential.

Compensation Details:
$56K-$62K/year based on qualifications and experience.

Benefits Offered:
  • Paid Time Off
  • 401K Retirement Plan
  • Professional Development Opportunities
  • Internal Promotion Pathways
  • Comprehensive Health Benefits including Medical, Dental, and Vision
  • Discounts on Travel Programs
Role Summary:

The Restaurant Operations Manager will oversee the planning, organization, training, and leadership necessary to meet objectives in sales, cost management, employee retention, guest satisfaction, food quality, and cleanliness.

Key Responsibilities:
  • This is a hands-on role requiring flexible hours to accommodate business needs, including evenings, weekends, and holidays.
  • Ensure prompt and friendly service in alignment with company standards; prioritize guest satisfaction.
  • Maintain a professional demeanor at all times.
  • Assume General Manager responsibilities in their absence.
  • Guarantee that all food and products are prepared and served according to established recipes and standards.
  • Achieve company goals related to sales, service quality, facility appearance, and sanitation.
  • Manage cash handling and reconciliation processes according to company policies.
  • Promote responsible alcohol service during shifts.
  • Assist in various roles to uphold guest service standards and operational efficiency.
  • Focus on developing team members in managerial and professional skills.
  • Complete all necessary paperwork, including reports and schedules, in an organized and timely manner.
  • Ensure all equipment is maintained in excellent working condition through regular inspections and adherence to maintenance programs.
  • Verify that all deliveries meet quality and quantity standards as per company policies.
  • Address and correct any unsafe practices or conditions.
Qualifications:
  • Must be at least 18 years old.
  • Demonstrated knowledge of food and beverage service, with a minimum of three years in front-of-house operations or assistant management roles.
  • Completion of Serve Safe certification is required.
  • TIPS certification is required.
  • Strong basic math skills and proficiency in operating a cash register or POS system.
  • Ability to stand for extended periods (up to 5 hours) and lift up to 50 pounds as needed.


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