Affordable Housing Coordinator

7 days ago


Portland, Oregon, United States Central City Concern Full time
Job Summary

Central City Concern is seeking a highly skilled and detail-oriented professional to join our team as an Occupancy Specialist. This key role is responsible for maximizing the physical and financial utilization of our housing portfolio, ensuring that our residents receive the support and services they need to thrive.

Key Responsibilities
  • Manage waitlists and process applications for available units, ensuring timely and efficient allocation of housing resources.
  • Prepare and maintain accurate records, including residential leases, income certifications, and tenant files.
  • Coordinate with property managers, resident services, and external agencies to ensure seamless communication and collaboration.
  • Process and verify income verification documents, ensuring compliance with funding agreements and regulations.
  • Prepare and submit reports on building occupancy and tenant certification, providing valuable insights for program evaluation and improvement.
  • Assist with data processing, including rent payments, security deposits, and other revenue items.
  • Develop and maintain complex records, files, and reports, ensuring accuracy and attention to detail.
  • Provide exceptional customer service to applicants, residents, and external stakeholders, responding to inquiries and resolving issues in a timely and professional manner.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • At least one year of property management experience, preferably in affordable housing management; or two years of related experience, including direct customer service experience with renters, tenants, etc.
  • Direct experience with LIHTC tenant certification is preferred.
  • Familiarity with Oregon Landlord/Tenant and Fair Housing Laws and practices.
  • Proficiency in MS Office software, including MS Word, MS Excel, and MS Access.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Benefits

Central City Concern offers a comprehensive benefits package to our regular full-time employees, including:

  • Generous paid time off plan.
  • 403(b) Retirement Savings plan with competitive employer match.
  • Comprehensive medical, vision, and dental insurance coverage.
  • Employer-paid life, short-term disability, and long-term disability insurance.
  • Relocation package for eligible roles.
  • Sabbatical program offering extended time off at years 7, 14, and 21.


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