Kitchen Operations Supervisor

2 weeks ago


Miami Shores, Florida, United States Chick-fil-A Full time

At Chick-fil-A Miami Shores, the Kitchen Operations Manager role is more than just a job; it's an opportunity to make a real difference. In addition to working directly for an independent Owner/Operator, Managers gain leadership experience that goes far beyond serving a great product in a friendly environment. Managers are responsible for leading their teams to provide exceptional dining experiences for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Your primary focus will be on the kitchen areas, including:

  • Food preparation
  • Breading
  • Fryers
  • Dishwashing
  • Walk-in freezer and cooler
  • Break room
  • Back office

As a Kitchen Operations Manager, you will:

  • Assist in hiring new team members.
  • Set team goals, work towards accomplishing them and celebrate the wins.
  • Develop and grow the team's capabilities through intentional coaching.
  • Hold the team accountable to all standards and lead by example.
  • Provide feedback and encouragement often.
  • Lead meetings with Shift Leaders and Team Leaders.
  • Represent the kitchen at Director level meetings.
  • Schedule shifts for assigned team.
  • Confirm checklists are being completed to standard.
  • Maintain a clean and safe environment.
  • Ensure disciplinary action is given fairly and consistently.
  • Assess current systems and implement ideas for improvement.
  • Assist with inventory management and catering operations.
  • Submit and receive truck, bread and produce orders.
  • Other duties as assigned.

We offer:

  • Competitive pay ($20 per hour with a $0.25 raise every quarter).
  • Scholarship opportunities.
  • Team parties and outings.
  • Flexible scheduling (and closed on Sundays).
  • A fun work environment where you can positively influence others.
  • Learning first-hand from an experienced Operator and restaurant leaders.
  • Intentional growth and development to help you reach your professional goals.


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