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Front Desk Coordinator

2 months ago

Raleigh, North Carolina, United States Sono Bello Full time

About Sono Bello

We are a dynamic and high-energy company that provides cutting-edge, personalized body transformations. Our team members are passionate about making a difference and contributing to the success of our organization.

Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, managing schedules, and maintaining a clean and organized workspace.

Key Responsibilities

  • Provide excellent customer service to patients and visitors
  • Manage schedules, check patients in and out, and maintain accountability for the schedule book
  • Introduce visitors to the appropriate personnel and conduct confirmation calls for appointments
  • Pull next day's patient charts, organize, and prepare new patient charts
  • Maintain inventory of front office supplies, check email, and forward to staff members
  • Organize and maintain file systems, keep the front desk and lobby area clean
  • Process payments, print daily close-out reports, and fill deposit slips

Requirements

  • High school diploma or equivalent required
  • 1 year of office/administrative experience preferred
  • Ability to work a Tuesday-Saturday schedule on a regular basis
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Physical Demands

  • Use of telephone, computer, and other related instruments or devices
  • Vision and hearing acuity
  • Standing and walking for periods of time
  • Ability to lift up to 25 pounds

Skills and Qualifications

  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees
  • Ability to add, subtract, multiply, and divide
  • Ability to carry out instructions furnished in written, oral, or diagram form
  • Ability to problem-solve