Front Desk Team Member

4 weeks ago

Washington, Washington, D.C., United States Barry's Full time

Job Summary:

We are seeking a highly motivated and customer-focused Front Desk Team Member to join our team at Barry's. As a key member of our studio operations, you will be responsible for providing exceptional client experiences, maintaining a clean and welcoming atmosphere, and supporting the execution of studio operations and functions.

Key Responsibilities:

  • Deliver first-class client experiences at all times
  • Ensure a clean and welcoming atmosphere by assisting in studio cleaning, restocking, and upkeep as needed
  • Guide clients with regards to the latest studio promotions, membership discounts, and special events
  • Maintain product knowledge for all studio retail operations
  • Have flexibility with schedule, including weekends, holidays, morning, or night shifts

Fuel Bar Responsibilities:

  • Deliver quality protein smoothies and customer service in the Fuel Bar
  • Handle pre-orders and orders on the spot, custom to each client's needs
  • Assist clients with questions and product selection
  • Complete clients' orders in a timely manner using a POS transaction
  • Maintain fuel bar department areas clean and sanitized

Facility Maintenance:

  • Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping, and/or vacuuming floors, and wiping mirrors
  • Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, retail shelves, locker rooms, hallways, and storage areas
  • Conduct small studio repairs when appropriate
  • Laundry services, including collecting, washing, and folding towels

Requirements:

  • Strong customer service skills
  • Availability for two to five shifts, one being a weekend day
  • Friendly, outgoing personality and enjoy social interaction
  • Exhibits enthusiasm for the studio and for the job
  • Must be a patient, courteous listener, able to show empathy
  • Responding to clients' requests with a can-do attitude
  • Cooperative manner with an optimistic attitude
  • Ability to prioritize and work within a fast-paced environment
  • Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
  • Have an eye for detail and care for the studio's appearance and cleanliness
  • Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
  • Maintain a professional appearance and behavior
  • Demonstrate excellent communication skills
  • Candidates must be at least 18 years or older to apply

Benefits:

Subject to your meeting the requirements for eligibility and participation under each program, you will be eligible to participate in Barry's comprehensive benefits program, which includes medical, dental, and vision insurance; short-term and long-term disability insurance, and; life and AD&D insurance.

The hourly rate for this position is $17.50 per hour, depending on experience and other qualifications of the successful candidate.

Please note that class rates could be more than the standard hourly rate due to instructor incentive plans.

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