Front Desk Agent

4 weeks ago


Huntsville, Alabama, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Register guests and handle check-ins and check-outs in a friendly and efficient manner.
  • Provide information to guests about hotel services, facilities, and hours of operation.
  • Handle requests for mail, messages, and packages in an efficient and courteous manner.
  • Operate the front desk computer system and maintain accurate records.
  • Perform other duties as assigned, including helping coworkers in other areas of the hotel and maintaining a clean and organized work area.
Requirements
  • High School diploma or equivalent required; college coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Knowledge of Microsoft Office suite and ability to learn hotel-specific software.
  • Ability to work in a team environment and maintain a high level of trust and responsibility.
Benefits

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.

Join a world of possibility with Aimbridge Hospitality and take the first step towards a rewarding career in hospitality.


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