Front Desk Representative
7 days ago
As a Guest Services Agent with Crescent Services, you would be responsible for delivering exceptional guest experiences and achieving high levels of guest satisfaction. Key responsibilities include:
- Greeting Guests and Registration: Greet and register guests in a professional and welcoming manner, ensuring accurate and efficient processing of guest information.
- Check-In and Check-Out Processes: Assist guests with the check-in and check-out processes, ensuring rooms and services are correctly accounted for and all necessary information is collected.
- Product Knowledge and Upselling: Demonstrate a thorough knowledge of hotel information, including room categories, rates, packages, and promotions, to effectively upsell hotel services and facilities.
- Guest Inquiries and Complaints: Respond to guest inquiries and resolve issues in a timely, friendly, and efficient manner, addressing any complaints and negotiating solutions for guest satisfaction.
- Message Relay and Communication: Receive, input, retrieve, and relay messages to guests, maintaining effective communication and ensuring guests are informed of important information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or discriminate against employees or applicants based on pay inquiries or discussions.
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Front Desk Representative
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Customer Service Representative
3 weeks ago
Huntsville, Alabama, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key ResponsibilitiesProvide a positive member experience by greeting members,...
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Fitness Center Representative
1 month ago
Huntsville, Alabama, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for delivering an exceptional member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesGreet members, prospective members, and guests, providing exceptional customer service.Handle all front desk-related...
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Fitness Center Representative
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Huntsville, Alabama, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members and guests.Handle all front desk related activities,...
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