Client Services Director

4 weeks ago


Huntsville, Alabama, United States Believe Therapies LLC Full time

About Believe Therapies LLC

We are a multidisciplinary team dedicated to creating the best life for everyone. We are continually growing and assisting more clients in our area, and we want you to be a part of our team.

Job Summary

We are seeking a highly skilled Client Services Manager to oversee the production of Division 2 (front desk) of the clinic. The ideal candidate will have a high communication level, great control, and a passion for working with others at all levels.

Key Responsibilities

  • Routinely meet with all division staff to review statistical information and apply conditions as needed.
  • Ensure internal and external communications of the company flow smoothly and efficiently.
  • Oversee the setting of patient appointments efficiently and for maximum production.
  • Ensure referrals convert into evaluations with minimal delay.
  • Ensure front desk collections are done fully and on time.
  • Ensure all division responsibilities are completed daily.
  • Stay current on all HIPAA laws and regulations.
  • Perform other duties as delegated, required, or requested.

Requirements

  • At least 1 year of experience within Division 2 at a lower position on the Organizational Board preferred but not required.
  • Basic understanding of managing by statistics.
  • Basic understanding of scheduling, insurance, and authorization preferred but not required.
  • Basic understanding of computers and Microsoft Office applications.

Bilingual: Spanish/English is a plus.

Salary Description: $50,000 to $60,000 per year



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