Front Desk Agent
1 month ago
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Front Desk Agent
1 month ago
Huntsville, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Woodspring Suites Huntsville [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Evening Front Desk Agent
4 weeks ago
Huntsville, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Hilton Garden Huntsville [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Front Desk Agent
4 weeks ago
Huntsville, Alabama, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesRegister guests...
-
Front Desk Agent
4 weeks ago
Huntsville, Alabama, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process. This role requires a friendly and welcoming demeanor, with a focus on delivering outstanding customer service.Key ResponsibilitiesRegister guests and...
-
Front Desk Supervisor
1 month ago
Huntsville, Alabama, United States Crescent Services Full timeJob Title: Spv FrontJob Summary: We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crescent Services. As a key member of our front office team, you will be responsible for overseeing the daily operations of the Front Desk, ensuring exceptional guest satisfaction, and driving revenue growth.Key...
-
Student Employee
2 weeks ago
Huntsville, United States Sam Houston State Full timeThe Career Success Center is seeking to hire an enthusiastic and eager front desk employee whose schedule allows them to work M, W, F or T, Th. The front desk employee is responsible for greeting students with a smile and answering a variety of quest Front Desk, Employee, Student, Retail, Education
-
Front Desk Agent
4 weeks ago
Huntsville, United States Crescent Hotels and Resorts Full time**Description** As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet guests and...
-
Spv Front
3 months ago
Huntsville, United States Crescent Hotels and Resorts Full timeDescription JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. ESSENTIAL JOB FUNCTIONS: Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Respond to...
-
Guest Service Agent
7 months ago
Huntsville, United States Drury Hotels Company, LLC Full timeServe as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manne Guest Service, Agent, Service, Guest, Retail, Hotel
-
Front Desk Representative
2 weeks ago
Huntsville, Alabama, United States Crescent Services Full timeAs a Guest Services Agent with Crescent Services, you would be responsible for delivering exceptional guest experiences and achieving high levels of guest satisfaction. Key responsibilities include:Greeting Guests and Registration: Greet and register guests in a professional and welcoming manner, ensuring accurate and efficient processing of guest...
-
Guest Service Agent
6 months ago
Huntsville, United States Drury Hotels Company, LLC Full timeStarting at $16 per hour!! Property Location: 93 Wynn Drive NW - Huntsville, Alabama 35805 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So....
-
Self-Storage Assistant Manager
2 months ago
Huntsville, United States Extra Space Full time Extra Space Storage is the largest self-storage company in the United States by store count, with over 3,600 locations nationwide! We are thrilled to have been recognized as a 2024 Best Place to Work by US News, World Report, and Times! Benefits of This Role Holidays off: New Year's Day, Independence Day, Thanksgiving Day, Christmas Eve (Half Day), and...
-
Housekeeper Part Time Assistant
4 weeks ago
Huntsville, Alabama, United States Extended Stay Full timeHousekeeper Role at Extended StayAs a Housekeeper at Extended Stay, you will be responsible for maintaining the cleanliness and organization of our guest rooms. This includes cleaning assigned rooms, restocking carts, and reporting any maintenance issues or lost guest property to the front desk or manager. You will also be responsible for maintaining the...
-
Lash Lounge Receptionist
1 month ago
Huntsville, Alabama, United States The Lash Lounge Huntsville - Whitesburg Full timeJob SummaryWe are seeking a highly motivated and experienced Front Desk Associate to join our team at The Lash Lounge Huntsville - Whitesburg. As a key member of our front desk team, you will be responsible for providing an exceptional customer experience to all of our guests, selling memberships, and cultivating a positive work environment.Key...
-
Client Services Director
4 weeks ago
Huntsville, Alabama, United States Believe Therapies LLC Full timeAbout Believe Therapies LLCWe are a multidisciplinary team dedicated to creating the best life for everyone. We are continually growing and assisting more clients in our area, and we want you to be a part of our team.Job SummaryWe are seeking a highly skilled Client Services Manager to oversee the production of Division 2 (front desk) of the clinic. The...
-
Residential Life Support Staff
4 weeks ago
Huntsville, Alabama, United States Alabama A&M University Full timeJob Summary:This position is committed to working with individuals, groups, and college students in the residence hall environment. The Residential Support Staff will assist the Residence Hall Director in implementing, monitoring, and reporting on all programs designed to promote the growth and development of students. The ideal candidate will have a...
-
Residential Support Staff Coordinator
1 month ago
Huntsville, Alabama, United States Alabama A&M University Full timeJob SummaryThis position is committed to working with individuals, groups, and college students in the residence hall environment. The successful candidate will work closely with the Residence Hall Director to implement, monitor, and report on programs designed to promote the growth and development of students.Key ResponsibilitiesAssist the Residence Hall...
-
Front Dest Service Representative Part-Time
4 months ago
Huntsville, United States Planet Fitness Full timeJob Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front...
-
Customer Service Representative
4 weeks ago
Huntsville, Alabama, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreeting and Assistance: Greet members, prospective members and guests, providing exceptional customer service.Front Desk...
-
Residential Support Staff
4 weeks ago
Huntsville, Alabama, United States Alabama A&M University Full timeJob Summary:This position is committed to working with individuals, groups, and college students in the residence hall environment. The Residential Support Staff will assist the Residence Hall Director in implementing, monitoring, and reporting on all programs designed to promote the growth and development of students.Key Responsibilities:Assist the...