Resident Engagement Coordinator
2 weeks ago
Company Overview:
At Leisure Care, we are dedicated to enriching the lives of older adults by providing exceptional hospitality and care services. Our commitment to creating a joyful and purposeful environment for both our residents and employees sets us apart in the senior living industry.
Position Summary:
The Sales and Move-In Coordinator plays a vital role in facilitating a seamless transition for new residents from the sales process to their new home within our community. This position is essential in ensuring that each new resident feels welcomed and supported during their move-in journey.
Key Responsibilities:
- Identify and understand the unique needs of prospective residents and their families, crafting tailored solutions to meet those needs.
- Build and maintain strong relationships with clients, fostering trust and rapport.
- Drive the sales process by conducting tours, providing exceptional follow-up, and generating move-ins to meet community occupancy goals.
- Oversee the move-in process, ensuring all necessary documentation, including medical orders, reservation agreements, and orientation materials, are completed accurately and efficiently.
- Maintain daily communication with team members, staff, and prospective residents to ensure a collaborative approach.
Qualifications:
- A genuine passion for sales and a deep understanding of enhancing lives through hospitality services, particularly in the senior living sector.
- Proven ability to sell lifestyle and create meaningful connections.
- Exceptional attention to detail and organizational skills.
- Ability to manage multiple tasks in a dynamic environment.
- A minimum of two years of progressive sales experience is preferred.
- Proficiency in Microsoft Word, Excel, and Outlook.
Benefits:
We offer a comprehensive benefits package that is among the best in the industry, including:
- Medical, Dental, and Vision coverage.
- Early Wage Access for financial flexibility.
- 401(k) retirement plan.
- Generous vacation and sick leave policies.
- Paid holidays and flexible spending accounts.
- Tuition assistance and meal discounts.
- Short-term disability and life insurance options.
If you are a motivated professional seeking a fulfilling career in senior living, we invite you to explore this opportunity with us.
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