Global Sourcing Specialist

2 weeks ago


Santa Rosa, California, United States Ivoclar Vivadent Services & Support, Inc. Full time
Position Objective

Accountable for performing administrative and reporting tasks to assist the Global Purchasing Team.

Key Responsibilities

Organization

Oversee and organize procurement-related documentation and supporting files.

Draft and refine documents, spreadsheets, reports, and presentations while adhering to corporate branding and documentation standards.

Engage with various stakeholders and monitor task progress.

Collaborate with onshore teams to ensure effective operational processes.

Execute additional administrative tasks as required.

Support the upkeep and revision of vendor and supplier records, particularly regarding order confirmations.

Information & Technology

Acquire proficiency in all necessary applications and tools essential for fulfilling support requirements.

Comply with the company's security protocols to uphold data integrity, reliability, protection, and management.

Value Streams & Processes

Ensure completion of all mandatory foundational training within the designated timeframe.

Familiarize yourself with the processes necessary for supporting internal customers and delivering services.

Participate in training sessions, workshops, and activities aimed at enhancing your skills and understanding of various value streams and processes.

Champion Service Management by adhering to operational standards for ticket creation and management, incident/service request/change/problem management, escalation management, service reporting, customer handling, business continuity, capacity planning, quality monitoring, root cause analysis, knowledge management, and other relevant service management activities.

Engage in or lead Continuous/Continual Service Improvement initiatives.

Contribute value to the team by being prepared to assist customers across different geographies and time zones.

Anticipate customer needs and create value by demonstrating exceptional customer focus.

Partners and Suppliers

Establish and nurture collaborative relationships with other service teams involved in the value stream to achieve desired business outcomes.

Work alongside partners and suppliers with a unified mindset, recognizing the interdependence of the team on the services provided by partners and suppliers to deliver customer service.

Qualifications

Minimum of 1-2 years of substantial experience in procurement and administrative functions.

Bachelor's degree in Business Management or a related field.

Proficient in Microsoft Office applications.

Strong command of English, both written and verbal.

Exceptional organizational and time management abilities.

Results-oriented with a strong attention to detail.

Job Type:
Full-time

Compensation:
Php16, Php25,000.00 per month

Schedule:
8-hour shift

Supplemental Pay:
13th month salary

Overtime pay

Education:
Bachelor's (Required)

Experience:
Procurement: 1 year (Required)

Language:
English (Required)

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