Customer Care Specialist

2 weeks ago


Santa Rosa, California, United States VCA Animal Hospitals Full time
Position Overview

We are in search of a skilled Customer Care Specialist to enhance our operations at VCA Animal Hospitals.

Our commitment to prioritizing the health of pets and delivering exceptional service is at the core of our mission.

Each interaction is an opportunity to surpass the expectations of pet owners.

Role Significance
As the primary point of contact, the Customer Care Specialist establishes the atmosphere of the practice, fostering trust and confidence among our clientele.

Key Responsibilities
The Customer Care Specialist is essential to the hospital's functionality and is accountable for:

  • Providing outstanding customer service, including welcoming visitors, managing phone inquiries, and escorting clients and their pets to examination areas.
  • Coordinating and confirming appointments.
  • Conducting follow-up calls and reaching out to potential clients.
  • Communicating and clarifying fees, as well as processing payments.
  • Advising on and sourcing products and services, including medications.
  • Responding to inquiries about products and services, while educating clients on general pet care and welfare.
  • Maintaining accurate medical records, documentation, and correspondence.
  • Ensuring a tidy and organized workspace.

Compensation and Benefits
VCA Animal Hospitals provides a competitive salary and benefits package, which includes medical, dental, and vision insurance, a 401(k) retirement plan, discounts on pet care, paid time off, and wellness programs that offer resources and training.

Compensation is negotiable based on qualifications, experience, and other relevant credentials. The hourly pay range for this role is between $20 and $21.

We are proud to uphold our status as an Equal Opportunity Employer - Veterans / Disabled.



  • Santa Rosa, California, United States Best Buy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesGreet and engage with customers in a...


  • Santa Rosa, California, United States Best Buy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide warm and friendly greetings...


  • Santa Clarita, California, United States 360 Customer Inc. Full time

    We are currently seeking qualified and certified Inclusive Education Specialists to join our team at 360 Customer Inc.. These positions are full-time and are designed for dedicated professionals in the field of special education.The ideal candidate will have a strong background in special education and a passion for fostering an inclusive learning...


  • Santa Rosa, California, United States Santa Rosa Seafood Full time

    Job OverviewWe are looking for a Retail Cashier and Customer Support Specialist to play a key role in our operations. In this position, you will be tasked with selling products, merchandise, and services within a retail environment to enhance company profitability.Key Responsibilities:Greet customers and assess their needsProvide detailed information about...


  • Santa Rosa, California, United States Cookie Cutters Haircuts for Kids Full time

    Exciting Career Opportunity for Children's Hair Care Specialists at Cookie CuttersIf you are enthusiastic about hairstyling and thrive in a collaborative setting, Cookie Cutters is the ideal workplace for you. We prioritize delivering exceptional haircuts, braids, and up-dos in a lively and stress-free environment. Our salon provides a range of benefits...


  • Santa Rosa, California, United States Access Health Care Physicians LLC Full time

    Access Health Care Physicians LLC is currently seeking a traveling Ultrasound Imaging Specialist for an exciting opportunity. Position Overview & RequirementsSpecialty: Ultrasound Imaging SpecialistField: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 10 hours, night shiftsEmployment Type: TravelAre you in search of a rewarding Traveling...


  • Santa Rosa, California, United States Ulta Beauty Full time

    ? : We consider applications for this position on an ongoing basis. OVERVIEW: Experience a harmonious blend of intentional purpose and clear vision. At Ulta Beauty, some of the industry's most esteemed beauty professionals share their expertise and insights. Building genuine community. Creating a true sense of belonging while navigating a bold, strategic...


  • Santa Rosa, California, United States International Window Cleaning Association Full time

    Join Our Team as a Residential Glass Care SpecialistAre you seeking a rewarding career with a reliable income? Do you enjoy working outdoors? If so, this opportunity may be perfect for you.We are a prominent player in the residential cleaning sector, focusing on a variety of services including window washing, glass restoration, solar panel cleaning, awning...


  • Santa Rosa, California, United States Exchange Bank Full time

    About the RoleThis is a bilingual required position scheduled 19 hours per week, with a flexible schedule that may include evenings and weekends. We're looking for a customer service specialist who excels at building long-term relationships with customers and providing a superior customer experience.Key ResponsibilitiesCustomer Experience: Accurately and...


  • Santa Rosa, California, United States Sonic Internet + Phone Full time

    Job OverviewWhy Choose Sonic?Since its inception in 1994, Sonic has been dedicated to providing faster and more affordable internet solutions while fostering a welcoming workplace. We seek outstanding individuals who are eager to transform the industry by prioritizing customer needs and ensuring accessible connectivity for all.Enhance your personal...


  • Santa Rosa, California, United States Montecitovets Full time

    Job SummaryWe are seeking a skilled Veterinary Care Specialist to deliver exceptional medical, surgical, and preventive care to our patients at Montecito Veterinary Center. Our hospital offers state-of-the-art facilities, a strong focus on continuing education, and a commitment to work-life balance.About UsMontecito Veterinary Center is a leading provider of...


  • Santa Rosa, California, United States Lucky Supermarkets Full time

    About UsLucky Supermarkets is a leading regional grocery chain operating in California and Western Nevada. With a strong commitment to customer satisfaction, we strive to provide the freshest quality products at a great value.Job SummaryWe are seeking a highly motivated and customer-focused Service Specialist to join our team. As a Service Specialist, you...


  • Santa Rosa, California, United States Providence Service Full time

    About the RoleWe are seeking a compassionate and skilled LVN to join our Hospice Care team at Providence Service. As a Hospice Care Specialist, you will play a vital role in providing high-quality patient care and support to individuals and their families.Key ResponsibilitiesDeliver patient-centered care to individuals with life-limiting illnessesCollaborate...

  • Travel Nurse RN

    5 days ago


    Santa Rosa, California, United States LeaderStat Full time

    Job Title: Travel Nurse RN - Post Anesthesia Care SpecialistLeaderStat is seeking a skilled Travel Nurse RN - Post Anesthesia Care Specialist for a travel nursing job.Job Description & RequirementsSpecialty: Post Anesthesia CareDiscipline: Registered NurseEmployment Type: TravelAs a Travel Nurse RN - Post Anesthesia Care Specialist, you will be responsible...


  • Santa Rosa, California, United States SG HOMECARE INC Full time

    Job OverviewThe Patient Care Equipment Specialist plays a crucial role in ensuring the safe delivery, installation, and operation of medical equipment while providing outstanding customer support for SG Homecare Inc. This position involves significant travel and driving responsibilities.Key Responsibilities:Deliver and install necessary medical equipment at...


  • Santa Rosa, California, United States Bellows Plumbing, Heating, Cooling & Electrical Full time

    About the Role:We are seeking a highly motivated and results-driven individual to join our team as a Sales Associate at Bellows Plumbing, Heating, Cooling & Electrical. As a Sales Associate, you will be responsible for generating in-home sales leads among our three key categories: HVAC, Generators, and Water Treatment.This is a fantastic opportunity for...


  • Santa Rosa, California, United States SG HOMECARE INC Full time

    Job OverviewThe Patient Care Equipment Specialist is responsible for utilizing sales, service, and educational expertise to guarantee the safe delivery, installation, and operation of medical equipment while providing outstanding customer service within the community served by SG Homecare Inc.Key Responsibilities:Transport and install necessary medical...


  • Santa Rosa, California, United States Saint Louis University Full time

    Position OverviewAs a vital member of our team, you will play a key role in enhancing customer satisfaction through effective communication and problem-solving. Your responsibilities will include:Engaging with clients to understand their needs and provide tailored solutions across various communication platforms, including voice, email, and chat.Assisting...


  • Santa Rosa, California, United States Assured Nursing Full time

    Job Summary:Assured Nursing is seeking a skilled and dedicated Registered Nurse (RN) to join our team as a Home Health Care Specialist. This is a contract position that requires a strong commitment to providing high-quality patient care in a home health setting.Key Responsibilities:Provide comprehensive nursing care to patients in their homes, focusing on...


  • Santa Rosa, California, United States Healthcare Pros, Inc. Full time

    Position Overview:Healthcare Pros, Inc. is currently in search of a skilled Cardiac Ultrasound Specialist for a travel opportunity. Specialty: Cardiac Ultrasound Specialist Shift: 8 hours, daytime schedule Employment Type: Travel The compensation package for this role is based on 8-hour shifts and a standard 40-hour workweek (subject to confirmation), with a...