Orthodontic Patient Coordinator

4 days ago

Shreveport, Louisiana, United States Benevis Full time
Overview

Taylor Dental & Braces is a leading provider of orthodontic care, and we are seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team.

Responsibilities
  • Provide exceptional customer service to patients and parents at check-in and check-out
  • Verify patient insurance eligibility and service limits
  • Deliver quality and compassionate care to every patient
  • Greet parents and patients when they enter or leave the office
  • Check in for daily appointments
  • Ensure parents who are waiting are kept informed of the progress of their appointment or child
  • Maintain a clean and tidy waiting area and front desk area
  • Verify patient insurance eligibility prior to appointment
  • Ensure information is correct in the patient's file
  • Ensure service limits are recorded and communicated with the Orthodontic Financial Coordinator prior to treating the patient
  • Ensure all patient files are ready before the patient's appointment
  • Coordinate with Ortho Financial Coordinator and Doctors to provide the opportunity for same day care to patients
  • Assist with meeting the Ortho financial targets by ensuring the schedules are full
  • Schedule follow-up, next appointment for all patients
  • Assist with routing referrals to appropriate doctor
  • Ensure pre-authorization processes are completed for approvals
  • Collect payments, post accordingly in practice management system
  • Confirm appointments for upcoming days
  • Answer incoming Ortho patient calls and assist with need or direct to another team member for help
  • Ensure Ortho patients are compliant with appointments and send the appropriate communication leading up to or including termination
  • Assist with maintaining spreadsheets or databases for tracking purposes, as needed or directed by OFC
  • Ensure all patient records are updated at the end of the day
  • Participate in local community affairs and events to include school screenings, presentations, events, and any opportunity to promote a positive image of us
  • Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
  • Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team
  • Assist with other office duties as needed
Requirements
  • At least one year of customer service experience (preferably in healthcare, retail, restaurant or hospitality industry)
  • Willing to travel in territory assigned to team
  • High focus on customer service and satisfaction
  • Must love working with children
  • Compassion and high level of service for our patients, parents and staff
  • Integrity, always doing the right thing
  • Dependable, reliable to be at work when scheduled
  • Attention to detail
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
  • Professional manner and appearance at all times
Computer Skills
  • Microsoft office and Internet Explorer
Telephone Skills
  • Proper telephone etiquette and information gathering skills
We Offer
  • Competitive compensation
  • Quarterly bonuses based on Office performance

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

  • Orthodontic Patient Coordinator

    2 weeks ago

    Shreveport, Louisiana, United States Taylor Dental & Braces - a Benevis company Full time

    Job SummaryWe are seeking a highly skilled and compassionate Orthodontic Patient Coordinator to join our team at Taylor Dental & Braces, a Benevis company. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and their families.Key...

  • Orthodontic Care Specialist

    2 weeks ago

    Shreveport, Louisiana, United States Cosse & Silmon Orthodontics Full time

    Job Summary**Job Title:** Orthodontic Assistant**Job Summary:** We are seeking a highly skilled and detail-oriented Orthodontic Assistant to join our team at Cosse & Silmon Orthodontics. As a key member of our clinical team, you will play a vital role in providing exceptional patient care and supporting our doctors in delivering top-notch orthodontic...

  • Patient Care Coordination Supervisor

    4 weeks ago

    Shreveport, Louisiana, United States David Raines Community Health Center Full time

    Job OverviewPosition SummaryThe Care Coordination Manager plays a crucial role in enhancing patient care by acting as a key resource for clinic leadership and healthcare providers. This position is responsible for identifying patients who require services and overseeing the scheduling and planning of care, which includes annual check-ups, follow-up visits...

  • Patient Care Coordination Supervisor

    4 weeks ago

    Shreveport, Louisiana, United States David Raines Community Health Center Full time

    Job OverviewPosition SummaryThe Care Coordination Manager plays a crucial role in bridging gaps in patient care by acting as a vital resource for clinic leadership and healthcare providers. This position is responsible for identifying patients who require services and overseeing the scheduling and planning of care, which encompasses annual examinations,...

  • Nursing Coordinator for Patient Transfers

    4 weeks ago

    Shreveport, Louisiana, United States Christus Health Full time

    Job Title: Nursing Coordinator for Patient TransfersCompany: CHRISTUS Health SystemOverview:The Nursing Coordinator for Patient Transfers is responsible for assessing, organizing, and managing patient transfers into the CHRISTUS Health System.This role involves collaboration with essential stakeholders to determine the suitable level of care and...

  • Registered Nurse

    3 weeks ago

    Shreveport, Louisiana, United States Christus Health Full time

    Position Overview: The Registered Nurse for the Transfer Center plays a crucial role in the assessment, organization, and documentation of patient transfers within the CHRISTUS Health System. Key Responsibilities: Evaluate and coordinate patient transfers, ensuring all necessary medical and demographic information is accurately obtained.Facilitate...

  • Patient Access Coordinator

    2 weeks ago

    Shreveport, Louisiana, United States Christus Health Full time

    Job SummaryAs a Patient Access Representative at Christus Health, you will play a vital role in ensuring a seamless and efficient patient experience. You will be responsible for facilitating access to our facilities, establishing encounters, and ensuring accurate data entry. Your attention to detail and excellent communication skills will be essential in...

  • Physical Therapist Assistant

    3 weeks ago

    Shreveport, Louisiana, United States Jeter Therapy Group Full time

    About the RoleWe are seeking a highly skilled and compassionate Physical Therapist Assistant to join our team at Jeter Therapy Group. As a key member of our healthcare team, you will play a vital role in helping patients achieve their mobility goals and improve their overall quality of life.Key ResponsibilitiesImplement Care Plans: Work closely with our...

  • Patient Access Director

    2 weeks ago

    Shreveport, Louisiana, United States Christus Health Full time

    Job SummaryThe Director of Patient Access Services is a key leadership position that oversees the patient access functions across CHRISTUS Health. This role requires a strong leader who can collaborate with various stakeholders to drive performance improvement, ensure compliance, and enhance revenue cycle initiatives.Key ResponsibilitiesDevelop and implement...

  • Patient Access Director

    2 weeks ago

    Shreveport, Louisiana, United States Christus Health Full time

    Job SummaryThe Director of Patient Access Services is a key leadership position that oversees the strategic direction and operational execution of patient access services across CHRISTUS Health. This role requires a strong leader who can collaborate with various stakeholders to drive business growth, improve patient satisfaction, and ensure compliance with...

  • Care Transition Coordinator RN

    3 days ago

    Shreveport, Louisiana, United States CHRISTUS Hospice Schumpert Full time

    Care Transition Coordinator RNWe are seeking a skilled Care Transition Coordinator RN to join our team at Christus Hospice Schumpert. As a Care Transition Coordinator RN, you will play a vital role in facilitating a seamless transition for patients discharging from a facility setting to the care of an LHC Group hospice agency.Key Responsibilities: Achieve...

  • Healthcare Billing Coordinator

    3 weeks ago

    Shreveport, Louisiana, United States Jeter Therapy Group Full time

    Position Overview:A Healthcare Billing Coordinator plays a crucial role in managing the billing operations for patients. This position involves various responsibilities aimed at ensuring accurate financial transactions and maintaining comprehensive financial records.Key Responsibilities:Reviewing financial statements to identify any discrepancies or errors...

  • Care Transition Coordinator RN

    1 day ago

    Shreveport, Louisiana, United States CHRISTUS Hospice Schumpert Full time

    Care Transition Coordinator RN Job DescriptionWe are seeking a skilled Care Transition Coordinator RN to join our team at Christus Hospice Schumpert. As a Care Transition Coordinator RN, you will play a vital role in facilitating a seamless transition for patients discharging from a facility setting to the care of an LHC Group hospice agency.Key...

  • Occupational Therapist

    2 weeks ago

    Shreveport, Louisiana, United States Jeter Therapy Group Full time

    About the RoleWe are seeking a highly motivated and energetic Occupational Therapist to join our team at Jeter Therapy Group. As a key member of our healthcare team, you will play a vital role in evaluating and treating patients with a variety of disorders.Key ResponsibilitiesConduct Comprehensive Assessments: Review patients' medical history and assess...

  • Occupational Therapist

    3 weeks ago

    Shreveport, Louisiana, United States Jeter Therapy Group Full time

    Jeter Therapy Group is seeking a dedicated and passionate Occupational Therapist to contribute to our mission of improving patient well-being.As an Occupational Therapist, you will play a vital role in evaluating and treating patients with diverse conditions. Your expertise will empower individuals to regain their independence and enhance their quality of...

  • Supervisor Patient Access-Admitting-Full Time

    2 weeks ago

    Shreveport, Louisiana, United States Christus Health Full time

    Job Summary:The Supervisor Patient Access-Admitting-Full Time will oversee daily operations of assigned areas, assisting the Patient Access Director in maintaining department reports. This role will coordinate the functions of various admission areas, including Inpatient, Outpatient, Emergency Room, Day Surgery, Auditors, and Customer Service. The successful...

  • Clinical Care Coordinator

    2 weeks ago

    Shreveport, Louisiana, United States Christus Health Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse to join our team at Christus Health. As a key member of our clinic staff, you will provide high-quality patient care under the supervision of a physician or registered nurse.ResponsibilitiesPerform various lab procedures as needed, adhering to established standards and practices.Assist providers...

  • Staff Pharmacist

    1 week ago

    Shreveport, Louisiana, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and compassionate Staff Pharmacist to join our team at Walmart. As a key member of our pharmacy team, you will be responsible for providing exceptional patient care, counseling, and medication management services to our customers.Key ResponsibilitiesProcess and accurately dispense prescription orders, ensuring...

  • RN Supervisor

    3 weeks ago

    Shreveport, Louisiana, United States Ochsner LSU Health Shreveport Full time

    Job SummaryOchsner LSU Health Shreveport is seeking a skilled RN Supervisor to lead our patient care team. As a key member of our healthcare team, you will be responsible for delivering high-quality patient care, supervising and developing staff, and maintaining a safe and efficient clinical environment.Key ResponsibilitiesEnsure effective and safe delivery...

  • Clinical Nutrition Coordinator

    3 weeks ago

    Shreveport, Louisiana, United States Ochsner Health Full time

    About This RoleWe are seeking a highly skilled and dedicated Pediatric Clinical Dietitian to join our team at Ochsner Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and advancing medical science through research and education.Job SummaryThis is a challenging and rewarding opportunity for a...