Operations Engineering Lead
2 weeks ago
Company Background
Founded in Taiwan in 1974, Foxconn Technology Group (Foxconn) stands as the largest electronics manufacturer globally. As a Fortune 20 entity and a prominent technology solutions provider, Foxconn harnesses its proficiency in both software and hardware to merge its distinctive manufacturing systems with cutting-edge technologies. By leveraging its strengths in Cloud Computing, Mobile Devices, IoT, Big Data, AI, Smart Networks, and Robotics/Automation, the Group has broadened its capabilities into new key sectors such as electric vehicles, digital health, and robotics, alongside emerging technologies like AI, semiconductors, and next-generation communications. These advancements are pivotal to driving Foxconn's long-term growth strategy and enhancing its four core product pillars: Consumer Products, Enterprise Products, Computing Products, and Components and Others.
About D Group
D Group is a segment within Foxconn that boasts a global presence with over 50,000 employees across China, Taiwan, the U.S., Mexico, and more than 10 other nations. D Group utilizes its expertise in R&D, manufacturing, supply chain management, after-sales services, end-of-life recycling, and strategic investments to deliver comprehensive, one-stop solutions throughout the industrial chain. Its current offerings encompass IT products (computers, printers, printer cartridges, monitors) as well as Electric Vehicle modules and batteries.
Key Responsibilities:
- Act as the primary liaison between clients and internal business units.
- Facilitate communication between customers and operational teams.
- Lead internal cross-functional teams (NPI, SQM, Production).
- Understand and interpret customer expectations as outlined in contracts, RFQs, RFPs, SOWs, or verbal requests.
- Prepare cost estimates as needed for RFQs, RFPs, SOWs, and verbal inquiries.
- Create project plans (roadmaps/Gantt charts) with significant milestones for site process implementation.
- Communicate key business metrics, goals, objectives, and reporting requirements.
- Set program goals and objectives in collaboration with customers, operations, and relevant business units.
- Implement cost reduction and continuous improvement initiatives to ensure profitability and high customer satisfaction.
- Monitor program financial performance to meet revenue and profit margin targets.
- Assess program performance against customer expectations and collaborate with operations to address deficiencies.
- Develop corrective action plans for business metrics that fall short of acceptable performance and ensure adherence to these plans.
- Proactively communicate corrective action plans to customers when performance does not meet expectations.
- Perform additional duties as assigned.
Qualifications:
- Bachelor's degree in Business Management or a related field.
- Minimum of 3 years of program management experience.
- At least 5 years of operations management experience.
- Proven ability to work independently and collaboratively to tackle complex technical, business, cost, and scheduling challenges.
- Experience in team building and coordination.
Foxconn is an equal-opportunity employer committed to fostering diversity and inclusion in the workplace. The company prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. Foxconn also complies with applicable state and local laws governing nondiscrimination in employment in every location where it operates.
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