Medical Office Assistant

7 days ago


Dearborn, Michigan, United States Michigan Institute of Urology Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at the Michigan Institute of Urology. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities
  • Receive and greet patients, determining the nature of their visit and providing necessary forms to establish a medical chart.
  • Verify patient eligibility and benefits, generate referral forms, and perform data entry in our Ntierprise program.
  • Respond to patient inquiries and provide information on office policies and procedures.
  • Complete the check-out process, including scheduling appointments for return visits and procedures.
  • Collect patient payments and post payments in the Ntierprise program.
  • Balance monetary transactions daily and maintain accurate records.
  • Assist with filing, telephone responsibilities, and other clerical tasks as needed.
  • Maintain confidentiality of patient records and adhere to HIPAA guidelines.
Requirements
  • High school graduate or equivalent.
  • Minimum of 1 year experience in a professional office environment.
  • Customer service experience preferred.
  • General clerical skills, including basic computer knowledge and typing skills.
  • Good communication and interpersonal skills.
  • Self-motivation and organizational abilities.
Working Conditions

This is a fast-paced work environment with a high volume of patients checking-in and checking-out. The ability to work in a team environment and adapt to changing priorities is essential. Rotation within the front desk, phone, and file rooms may be required.

The Michigan Institute of Urology is committed to providing exceptional patient care and service. If you are a motivated and detail-oriented individual who is passionate about delivering excellent patient service, we encourage you to apply for this exciting opportunity.



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