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Medical Office Assistant

2 months ago

Dearborn, Michigan, United States Michigan Institute of Urology Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at the Michigan Institute of Urology. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities
  • Receive and greet patients, determining the nature of their visit and providing necessary forms to establish a medical chart.
  • Verify patient eligibility and benefits, generate referral forms, and perform data entry in our Ntierprise program.
  • Respond to patient inquiries and provide information on office policies and procedures.
  • Complete the check-out process, including scheduling appointments for return visits and procedures.
  • Collect patient payments and post payments in the Ntierprise program.
  • Balance monetary transactions daily and maintain accurate records.
  • Assist with filing, telephone responsibilities, and other clerical tasks as needed.
  • Maintain confidentiality of patient records and adhere to HIPAA guidelines.
Requirements
  • High school graduate or equivalent required.
  • Minimum of 1 year experience in a professional office environment preferred.
  • Excellent customer service and communication skills.
  • Basic computer knowledge and typing skills (30wpm).
  • Ability to work in a fast-paced environment and adapt to changing priorities.