Field Operations Manager for Non-Emergency Transport
2 weeks ago
Position Title: Non-Emergency Medical Transportation (NEMT) Field Manager
Company: Professional Delivery Providers LLC
Location: Broward County, Florida
Employment Type: Full-time
Annual Compensation: $50,000
Position SummaryThe Non-Emergency Medical Transportation (NEMT) Field Manager plays a crucial role in overseeing the logistics and management of patient transportation services. This position is dedicated to ensuring that all transportation operations are executed with the utmost professionalism, safety, and efficiency, while also providing exceptional customer service.
Key Responsibilities- Oversee and direct daily operations of non-emergency medical transport services.
- Manage and mentor staff, ensuring compliance with company policies and safety standards.
- Collaborate with healthcare providers, clients, and team members to facilitate timely and effective transport solutions.
- Conduct thorough pre-trip and post-trip vehicle inspections to maintain high standards of vehicle upkeep.
- Utilize company vehicles responsibly for the transportation of patients and clients.
- Handle administrative tasks including email correspondence, employee time management, and transport documentation.
- Develop and maintain monthly staff schedules, process payments, and manage contractual agreements.
- Step in to perform driver or dispatch functions as necessary.
- Maintain a professional demeanor with clients, management, and team members.
- Be prepared to work in a 24/7 environment, including during adverse weather conditions as deemed safe.
- Perform additional duties as assigned by the leadership team.
- Ability to understand and adhere to company manuals and protocols.
- Experience in management within the Non-Emergency Medical Transportation sector is preferred.
- Possession of a valid driver's license is required.
- Basic understanding of accounting systems, computer networks, and internet navigation.
- Successful completion of a criminal background check and pre-employment drug screening is mandatory.
- Certification in CPR and First Aid is required.
- Current HACK license or the capability to obtain one in the service area is necessary.
- Familiarity with local routes and geography is beneficial.
- Competitive salary along with a comprehensive benefits package, including 401k and generous PTO.
- Fuel card provided.
- On-the-job training opportunities.
- Paid training sessions.
- Provision of safety equipment.
- Opportunity to contribute to a dynamic and growing organization.
- Significant potential for career advancement and professional development.
- Chance to positively impact the community.
- Monday to Friday
- On-call availability
- Weekends as required
- Tips
Must be able to commute within Broward County, FL.
Work EnvironmentWork location is in-person.
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