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Culinary Operations Manager
2 months ago
As a Culinary Operations Manager, you will be responsible for overseeing the quality, consistency, and production of the kitchen within our esteemed restaurant. Your culinary expertise will shine as you lead the kitchen staff and manage all food-related functions. This role includes coordinating menus, procurement, staffing, and food preparation for the restaurant. You will work collaboratively with your team to enhance guest and employee satisfaction while adhering to the operating budget. Ensuring compliance with sanitation and food safety standards is paramount, as is developing and training your team to achieve exceptional results.
Candidate Profile
Education and Experience
- High school diploma or GED; 4 years of experience in culinary, food and beverage, or a related professional area. OR
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related field; 2 years of experience in culinary, food and beverage, or a related professional area.
Core Responsibilities
Ensuring Culinary Standards
- Develop and innovate new culinary applications, ideas, and systems for the restaurant.
- Supervise kitchen operations and ensure adherence to all Food & Beverage policies and procedures.
- Maintain standards for food preparation, handling, and storage.
- Recognize and uphold superior quality in products, presentations, and flavors.
- Plan and manage food quantities and plating requirements.
- Communicate production needs effectively to key personnel.
- Assist in the development of daily and seasonal menu items.
- Ensure compliance with all relevant laws and regulations.
- Follow proper food handling and temperature protocols.
- Estimate daily production needs for the restaurant.
- Prepare and cook a variety of foods for guests and special functions.
- Assess the quality of raw and cooked food products to meet standards.
- Determine presentation styles and create appealing food displays.
Leading Kitchen Teams
- Supervise and coordinate the activities of cooks and kitchen staff.
- Utilize strong interpersonal skills to lead and motivate team members.
- Lead shifts while personally preparing food items according to specifications.
- Manage day-to-day kitchen operations and employee performance.
- Foster a culture of trust, respect, and cooperation among team members.
- Serve as a role model for appropriate behaviors in the workplace.
- Ensure productivity levels are maintained among employees.
- Cross-train employees to support daily operations effectively.
- Clarify expectations and performance parameters for team members.
- Establish and maintain open communication with all employees.
Achieving Restaurant Goals
- Set and support the achievement of kitchen performance and budget goals.
- Develop plans to prioritize and organize daily kitchen operations.
- Understand the impact of kitchen operations on overall financial goals.
- Investigate and report on employee accidents effectively.
- Implement company safety standards consistently.
Delivering Exceptional Customer Service
- Provide services that exceed customer expectations for satisfaction and retention.
- Manage daily operations to ensure quality and standards are met.
- Enhance service by understanding guest needs and providing feedback.
- Set a positive example for guest relations.
- Emphasize guest satisfaction in all departmental meetings.
- Empower employees to deliver outstanding customer service.
- Address guest concerns and complaints promptly.
- Engage with guests to gather feedback on product quality and service.
Human Resource Management
- Identify developmental needs and mentor team members to enhance skills.
- Participate in training staff on menu items and preparation methods.
- Manage employee discipline procedures effectively.
- Contribute to the employee performance appraisal process.
- Utilize available training tools for employee development.
- Assist in the recruitment of team members with the right skills.
Additional Responsibilities
- Provide information to supervisors and team members through various communication methods.
- Analyze information to evaluate results and solve problems.
- Attend and participate in relevant meetings.
The salary range for this position is $50,000 to $64,000 annually. Marriott offers a comprehensive benefits package, including health care, 401(k) plan, employee stock purchase plan, paid time off, life insurance, and more. Compensation and benefits are subject to eligibility and other requirements. Marriott is an equal opportunity employer committed to diversity and inclusion.
