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Banquet Operations Manager

2 months ago

Tallahassee, Florida, United States Legends Full time

Job Summary:

The Banquet Supervisor will be responsible for overseeing the setup, maintenance, and refresh of all meeting and special event spaces within the Venue. This role will involve supervising a team of setup and operations staff, organizing storage areas, and maintaining inventory reports for banquet equipment and supplies.

Key Responsibilities:

  • Set up meeting rooms and private function areas with appropriate equipment and materials, including tables, chairs, linens, staging, and other requested items.
  • Ensure proper attention to detail in setting meeting spaces according to management standards and floor plans.
  • Knowledge of banquet configurations and use of equipment required.
  • Tear down meeting spaces, including stripping rooms of furniture and resetting the room per specifications outlined on the banquet event order.
  • Inspect banquet equipment for defects, cleanliness, and any other maintenance required.
  • Clean meeting and event spaces periodically, including changing soiled linens and properly straightening chairs.
  • Maintain proper care by following safety guidelines during movement and storage of equipment.
  • Continuously keep service corridors, pre-function space, and storage areas clean, organized, and unobstructed.
  • Responsible for maintaining and creating monthly inventory reports for all banquet equipment and supplies.
  • Participate as a back-of-the-house team member during special events, including delivering food, refreshing food service, and providing beverage service.
  • Assist during special event operations as assigned, including assisting wait staff and operations with service that meets the highest standards of customer satisfaction.
  • Serve as a liaison to the stadium conversion team.
  • Maintain and organize banquet storage areas.
  • Responsible for keeping assigned work area clean.
  • Attend and participate in weekly stadium conversion meetings.
  • Attend BEO meetings and pre-conference meetings as assigned.
  • Supervise, train, and motivate banquets operations staff.
  • Must be available to work all home games, stadium-wide events, and special events as assigned.

Qualifications:

  • Banquet set-up experience in large/high-volume venues.
  • High School Diploma or GED.
  • Ability to lift up to 50 pounds, as well as bend, stretch, push, and pull objects with support equipment.
  • Able to work non-traditional shifts, including extended hours and flexible schedules, including early mornings, weekends, days, nights, and holidays.
  • Ability to stand/walk throughout shift.
  • Must be able to work well in high-pressure situations and remain flexible during last-minute additions or changes.
  • Must possess good communication skills, both verbal and written.
  • Familiar with Microsoft Outlook, Word, and Excel, with the ability to learn applicable databases and systems.
  • Bilingual in Spanish is a plus.

Legends is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.