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Field Operations Manager
2 months ago
Aftermath Services, a leading provider of biohazard remediation and trauma cleanup services, is seeking a skilled Field Operations Manager to join our team. As a critical member of our operations team, you will play a key role in overseeing biohazard mitigation projects, ensuring exceptional service and successful project execution.
Key Responsibilities:
- Support and Supervise: Actively assist the team in bioremediation projects, ensuring exceptional service and successful completion of jobs.
- Project Management: Estimate, recommend, and manage project scopes, ensuring all paperwork is completed accurately. Advise clients on tailored scopes of work based on their specific needs.
- Customer Interaction: Lead on-site interactions with clients, delivering empathetic and professional service to ensure customer satisfaction throughout the biohazard remediation process.
- On-Site Supervision: Oversee and participate in biohazard remediation projects, ensuring compliance with safety standards and company policies.
Requirements:
- Must be 18 years of age or older.
- Valid Driver's License and an acceptable Motor Vehicle Record required.
- Must reside locally and be able to respond to the shop within one hour of receiving a service call.
- Minimum of 2 years of experience overseeing or supervising job sites, preferably in biohazard remediation, construction, demolition, restoration, or a related field.
- Proven leadership experience, particularly in technical or field service environments.
- Strong organizational, communication, and problem-solving skills.
- Completion of Aftermath's Field Learning Path within 30 days and Supervisor Learning Path within 90 days of start.
What We Offer:
- Health, Dental, and Vision Insurance
- Flexible Schedules
- Paid Training
- Company-Provided Uniforms
- Career Growth and Advancement Opportunities
- A hybrid pay structure based on the work performed (Administrative Rate and Job Rate)
Compensation:
Earnings are based on a blend of Administrative Rate and Job Rate, depending on the tasks performed. We offer competitive pay with the potential for performance-based bonuses.
- Hourly Rate: $31.00
Physical Requirements:
- Must be able to respond to the dispatch office within one hour of receiving a call.
- Ability to lift up to 50 lbs and handle physically demanding tasks.
- Occasional overnight travel, with company-provided accommodations.
- Ability to thrive in a fast-paced and dynamic work environment.