NEMT Operations Supervisor

2 weeks ago


Tallahassee, Florida, United States Professional Delivery Providers LLC Full time
Job Overview

Position Title: Non-Emergency Medical Transportation (NEMT) Field Manager

Company: Professional Delivery Providers LLC

Job Type: Full-time

Annual Salary: $50,000

Position Summary

The Non-Emergency Medical Transportation (NEMT) Field Manager plays a crucial role in overseeing the safe and efficient transport of patients and clients to various medical facilities and residences. This position demands strong leadership, effective supervision, and a commitment to exceptional customer service.

Key Responsibilities
  • Manage daily operations of non-emergency transport services.
  • Supervise staff to ensure compliance with company policies and safety standards.
  • Coordinate transport logistics with healthcare providers and clients for timely service.
  • Conduct thorough vehicle inspections before and after each trip, ensuring cleanliness and maintenance.
  • Utilize company vehicles responsibly for patient and client transport.
  • Oversee communication via email, manage employee schedules, and document transport details using company systems.
  • Create and manage staff schedules, process payments, and handle necessary paperwork.
  • Assist with driving or dispatching as needed.
  • Maintain a professional demeanor with clients, management, and team members.
  • Be prepared to work in a 24/7 environment, including during adverse weather conditions as deemed safe.
  • Perform additional duties as assigned by the leadership team.
Qualifications
  • Must understand and adhere to company manuals.
  • Experience in management within the Non-Emergency Medical Transportation sector is preferred.
  • Valid driver's license is required.
  • Basic knowledge of accounting systems and computer networks is essential.
  • Must pass a criminal background check and pre-employment drug screening.
  • CPR and First Aid certification are required.
  • Possession of a current HACK license or ability to obtain one is necessary.
  • Familiarity with local routes is advantageous.
Benefits
  • Competitive salary with a comprehensive benefits package, including 401k and PTO.
  • Fuel card provided.
  • On-the-job training and paid training opportunities.
  • Safety equipment provided.
  • Opportunity to contribute to a growing and dynamic organization.
  • Potential for professional growth and development.
  • Chance to positively impact the community.
Work Schedule

Monday to Friday, with on-call responsibilities and weekends as needed.



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