Employment Services Case Manager in Dari and Pashto

4 weeks ago


Houston, Texas, United States YMCA of Greater Houston Full time
Job Summary:

As an Employment Services Case Manager with the YMCA of Greater Houston, you will play a vital role in helping newly enrolled refugees integrate successfully into their new lives in Houston. You will work under limited direction to assess clients' needs and implement individualized Employment Services Plans (ESPs) that foster self-sufficiency and collaboration with the community.

Key Responsibilities:
  • Process client referrals within 24 hours of receipt and assess eligibility for services according to program guidelines.
  • Recruit clients from the community and conduct intakes to enroll them into the program.
  • Create, implement, and follow up on individualized ESPs for each client, documenting services provided in the client's file, case notes, and funder's database.
  • Provide clients with job readiness and assist in all steps of job search, systematically assessing clients' needs and providing suitable referrals for in-house or community support services and resources.
  • Track monthly compliance with program guidelines, maintain case files, data entry, and paperwork as required by the funder, and create and submit accurate reports as requested by the program director.
  • Provide transportation, translation, and interpretation as needed, develop collaborations with community resources and employers, and complete airport pickups as assigned.

Requirements:
  • Excellent written and verbal English communication skills.
  • Bilingual in a refugee language required.
  • Familiarity with office procedures, devices, and software.
  • Very good organizational, effective time, and resource management skills.
  • Capable team player and collaborator.
  • Bachelor's degree in a field related to social services and/or relevant professional experience.
  • Valid driver's license, clean driving record, automobile liability insurance, and a vehicle.

What We Offer:
  • Highly competitive compensation.
  • Generous and flexible PTO.
  • Health, dental, and vision insurance.
  • Long-term disability, basic life insurance, and other voluntary benefits.
  • 403(b) retirement plan.
  • Free YMCA membership.

About Us:
The YMCA of Greater Houston provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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