Case Manager

4 weeks ago

Houston, Texas, United States Smarter HR Solutions LLC Full time
Job Summary

Smarter HR Solutions LLC is seeking a skilled Case Manager to join our team. As a Case Manager, you will be responsible for addressing the housing, infrastructure, and public service needs of the low to moderate-income community in Harris County. This role involves securing and managing grants from the U.S. Office of Housing and Urban Development (HUD) and partnerships with other government and non-profit agencies.

Key Responsibilities
  • Conduct in-person interviews to assess clients' needs and develop comprehensive plans to address their concerns.
  • Secure information about clients' medical and social factors that contribute to their situation.
  • Provide assistance to clients with issues such as neglect, abuse, domestic violence, mental health, hopelessness, chemical addiction, HIV, trauma, child protective services, and parental substance abuse.
  • Document and data entry is required, including case notes, assessments, emails, reports, and database entries.
  • Communicate with agencies, including the Housing Authority and Houston Coalition for the Homeless.
  • Complete required paperwork per Harris County procedures and HUD regulations.
  • Perform in-field work, including phone and/or virtual meetings, monthly home visits, phone and/or virtual visits with clients, landlord contact, contact with Housing Authority, social service agencies, check delivery, housing search, meet with clients at encampments, meetings, trainings, attend court, shelter visits, etc.
  • Attend meetings, trainings, communicate with direct reports, read email, read policy and procedures, complete reporting, and prepare files for audits.
  • Locate resources in the community, refer clients, and link clients to services.
  • Perform disaster-related assignments as needed.

Requirements
  • Knowledge of the NASW Code of Ethics as a guide to decision-making and promote ethics and values to the social work profession.
  • Knowledge of the Fair Housing Act.
  • Ability to engage clients and exhibit compassion.
  • Ability to use critical thinking skills to assess and assist clients.
  • Ability to work with the homeless.
  • Valid Driver's License (Texas upon hire).

Physical Demands
  • Some sedentary work, driving to complete field work including driving a Company car and/or personal vehicle.
  • In-field work can include, but not limited to, home visits, landlord visits, agency visits, verify homeless status in outside elements, up and down stairs at apartment complexes.

Required Education/Experience
  • Bachelor's degree in Social Work or related field.
  • Two (2) years of experience working with vulnerable populations or the homeless.
  • Extensive documentation and data entry is required.
  • Preferred: One (1) year of experience working in the Child Protective Services sector.
  • One (1) year of experience working with foster children and/or families involved in the CPS system.
  • One (1) year of experience working with any HUD grant.
  • Trained in Trauma-Informed Care.
  • Trained in Motivational Interviewing.

Equal Employment Opportunity
Smarter HR Solutions LLC is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.

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