Resettlement Case Manager

2 weeks ago


Houston, Texas, United States ICNA RELIEF USA PROGRAMS INC Full time
Job Title: Resettlement Case Manager

ICNA Relief USA Programs Inc. is seeking a skilled Resettlement Case Manager to join our team. As a key member of our Refugee Services Project, you will play a vital role in supporting newly arrived refugees in their transition to a new life in the United States.

Job Summary:

The Resettlement Case Manager will provide case management services to eligible clients, ensuring they receive the necessary support to achieve self-sufficiency and become contributing members of American society. This includes enrolling clients in appropriate programs, providing core services, and meeting program requirements in a timely manner.

Key Responsibilities:

  • Provide resettlement case management services to approximately 150 clients per year.
  • Develop individualized service plans with newly arrived refugees to achieve self-sufficiency.
  • Assist clients with applications for Social Security cards, medical benefits, food assistance, and other applicable supports.
  • Enroll refugee children in appropriate school and educational programs.
  • Conduct services in a culturally and linguistically appropriate manner, according to contract guidelines and/or agency policies and procedures.
  • Maintain current knowledge and understanding of the U.S. refugee resettlement program, including benefits and services available to refugees and other ORR eligible populations.
  • Document all services provided in files and case notes, as required by program guidelines.
  • Advocate on behalf of clients as necessary throughout the community.

Requirements:

  • Bachelor's Degree in Social Work or a related field.
  • Minimum one year experience in refugee resettlement, case management, and/or community services.

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM



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