Property Maintenance Manager

2 weeks ago


Baltimore, Maryland, United States Enterprise Community Partners Full time

About Enterprise Community Partners:

Enterprise is a national nonprofit organization dedicated to creating sustainable housing solutions for families in need. We collaborate with community development organizations, invest capital for social impact, influence housing policy, and manage our own communities. Since our inception in 1982, we have invested $72 billion to develop 1 million homes across the United States, including the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, fostering environments of pride and belonging.

Working at Enterprise:

At Enterprise, you will be part of a diverse and dedicated team striving to make a positive impact every day. You will work alongside passionate professionals committed to advancing social equity and improving community living standards. We prioritize your growth and well-being, providing a supportive environment for your career development.

Position Overview:

The Maintenance Supervisor is responsible for overseeing the physical condition, aesthetic appeal, and operational efficiency of the property. This role ensures a safe and welcoming environment for residents and a productive workplace for staff, while maintaining high standards of service and resident satisfaction.

  • Exemplify the HEROES principles: Helpful, Engaged, Responsive, Outstanding, Excellence, and Success in all interactions.
  • Ensure timely and high-quality responses to resident service requests.
  • Enhance resident satisfaction through exceptional customer service and effective communication with residents, staff, and management.
  • Oversee routine, preventive, and emergency maintenance tasks, maintaining accurate logs and records.
  • Manage and train maintenance staff, ensuring timely completion of all responsibilities.
  • Supervise apartment turnovers, including repairs, renovations, and cleaning of vacant units.
  • Maintain cleanliness and safety of all areas, including waste management and landscaping.
  • Monitor property conditions and report any maintenance needs to management.
  • Adhere to all policies, procedures, and regulatory requirements.
  • Assist in budget planning and ensure compliance with service contracts.
  • Respond promptly to emergencies and develop training programs for staff.
  • Support other properties as needed.
  • Perform additional duties as assigned.

Supervisory Responsibilities:

  • Oversee contractors and vendors in line with company policies and legal standards.

Compensation and Benefits:

  • Join a team of dedicated professionals committed to addressing affordable housing needs.
  • The hourly rate for this position ranges from $30.00 to $32.00, based on skills and experience.
  • Enterprise offers a comprehensive benefits package, including health, dental, and vision plans, family-building benefits, flexible work arrangements, and wellness programs.
  • Opportunities for professional development, including tuition reimbursement for job-related courses.

Qualifications:

  • Minimum of three years of experience in maintenance or a related field; supervisory experience preferred.
  • High School Diploma or G.E.D.
  • Strong knowledge in carpentry, plumbing, electrical systems, HVAC, and general repairs.
  • EPA Section 608 Technician Certification (Type II or Universal) or ability to obtain within 90 days.
  • Proficient in using hand and power tools.
  • Ability to lead and motivate a team effectively.
  • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Strong customer service orientation, particularly towards older adults.
  • Attention to detail and a positive attitude.
  • Basic computer skills required.

Physical Requirements:

  • Must be able to perform physical tasks, including lifting up to 50 pounds and accessing all areas of the property.
  • Availability for on-call duties and potential travel to other locations as needed.
  • Work may involve exposure to various environmental conditions; proper safety equipment will be provided.


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