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Real Estate Operations Manager
2 months ago
PMC Property Group is on the lookout for a committed and meticulous Real Estate Operations Manager to enhance our dynamic property management team.
The selected candidate will be tasked with supervising the daily functions, upkeep, and leasing activities of our properties. This role demands a proactive mindset and exceptional organizational abilities to improve operational efficiency and tenant satisfaction.
Core Responsibilities:
- Staff Coordination: Lead daily meetings with team members to clarify tasks and priorities. Allocate work orders based on urgency and workflow, ensuring clear communication and accountability.
- Service Management: Oversee the delivery of make-ready services to maintenance and cleaning staff, ensuring timely execution.
- Leasing Duties: Conduct property viewings for potential tenants, manage follow-ups on inquiries, negotiate lease terms, and facilitate a seamless leasing process from application to move-in.
- Application Processing: Review and approve tenant applications, manage move-in documentation, and supervise lease signings to guarantee compliance and precision.
- Checklist Oversight: Evaluate and approve the cleaning and make-ready checklist completed by staff, ensuring it is signed off by management post pre-move-in inspection.
- Reporting Duties: Compile and present weekly leasing reports, offering insights into leasing trends, occupancy levels, and property conditions.
- Property Evaluations: Perform weekly assessments of properties to uphold maintenance standards and identify improvement opportunities.
- Financial Oversight: Analyze accounts receivable reports and submit them to the property accountant for processing.
- Security Management: Configure access systems to ensure secure entry for tenants and staff.
- Maintenance Coordination: Follow up on work orders with tenants to confirm completion and satisfaction.
- Proposal Assessment: Gather and review proposals for property enhancements and needs, ensuring quality and cost-effectiveness.
- Lease Renewal Management: Engage with tenants prior to lease renewal notifications to discuss their experiences and potential renewals.
- Move-Out Coordination: Complete pre-inspection checklists for vacating units and manage the move-out process, including issuing make-ready work orders.
- Timesheet Management: Review and approve employee timesheets to ensure accurate payroll processing.
- Additional Responsibilities: Undertake other related tasks as necessary to support effective property management operations.
Qualifications:
- Demonstrated experience in property management or a similar field.
- Strong leadership and organizational capabilities.
- Exceptional communication and interpersonal skills.
- Familiarity with property management software and systems (experience with Yardi is highly preferred).
- Ability to effectively manage multiple tasks and priorities.
- Experience in leasing and tenant relations is advantageous.
Work Schedule: Tuesday - Saturday (negotiable weekdays off) | 8 AM - 5 PM
Compensation Package:
- Base salary: $70,000
- Commission: $250 per lease
- Bonus: Discretionary retention bonus
- Estimated annual earnings: $85,000+
PMC Property Group, based in Philadelphia, is a fully integrated real estate development firm specializing in the construction, renovation, adaptive reuse, and transformation of urban commercial properties into contemporary residential apartments and commercial spaces across multiple cities and states.
