Regional Sales Manager

6 days ago


San Francisco, California, United States Insomnia Cookies Full time
About the Role

As a District Manager in Training, you will be responsible for driving performance success for 3-4 stores located throughout the region. Your focus will be on driving top-line sales, hiring and retention, customer service training, and strategic planning. You will be a leader of leaders, developing diverse teams that know their markets, communities, and customers.

Key Responsibilities
  1. Develop and execute regional support strategies that achieve each store's financial, operational, and customer service goals.
  2. Provide expertise on customer service challenges, team staffing, store operations, and company policies and procedures.
  3. Assist in effectively managing labor in conjunction with the Director of Workforce Planning, regional support team, and Store Operations Managers.
Requirements
  1. A minimum of 2 years of experience as a multi-unit regional manager in the food and beverage, restaurant, hospitality, or retail industries.
  2. 2+ years of leadership experience in a customer service-oriented role.
  3. An innate ability to build, hire, and coach a diverse part-time hourly staff.
  4. In-depth knowledge of diverse business functions and principles, such as supply chain management, P&L analysis, customer service, compliance, and human resources.
  5. Strong organizational, interpersonal, and problem-solving skills.
  6. Prior experience with baking, bakery equipment, or commercial kitchen equipment is a plus.
About Us

Insomnia Cookies is a rapidly growing bakery and delivery concept with a cult brand following. Our innovative approach has revolutionized the cookie game, and we are seeking a talented District Manager in Training to join our team. With an expanding footprint of over 290 stores globally and a rapidly growing nationwide shipping and gifting portfolio, Insomnia Cookies is a leader in the industry.



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