Operations Manager/Sr. Manager, Strategic Accounts
9 hours ago
Athelas is a leading healthcare technology company that simplifies providers' lives and keeps them connected to their patients. Our innovative suite of software and hardware boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more time caring for patients.
The RoleWe are seeking an experienced Operations Manager/Sr. Manager, Strategic Accounts to join our team. As a key member of our Strategic Account Operations team, you will play a pivotal role in defining critical business processes and ensuring efficient execution for clients. You will work closely with cross-functional teams, including Product, Engineering, Billing, Launcher, Account Management, and other Operations teams, to drive client growth through operational optimization and new growth initiatives.
Key Responsibilities- Standardize and improve internal and client operations to improve quality, reporting, and efficiencies
- Drive client growth through operational optimization and new growth initiatives
- Develop and standardize internal processes, reporting, training, and documentation as we scale our customer base
- Ensure the efficient and timely execution of all essential aspects of internal operations projects
- Engage in cross-functional collaboration with key internal stakeholders
- Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency
- Break down complex, challenging business problems
- Own execution and outcomes
- Drive operational metrics
- Understand the business in-and-out to be proactive about solving emerging problems
- 4+ years experience in consulting, investment banking, and/or operations at a fast-paced growth tech company
- Experience with data analysis and developing data-driven solutions to new challenges
- Familiarity with SQL
- Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
- Ability to oversee the entire project management process
- Experience working cross-functionally with sales, operations, and engineering teams
- Proficiency in documenting and developing best practices
- Strong leadership skills
- Business-oriented
- Truth-seeker
- Data-oriented
- Comfort in chaos
- Highly driven team
- Strong backing from top investors
- Incredible growth opportunities
- Competitive benefits, including unlimited PTO, medical, dental, vision, and excellent maternity and paternity paid time off
Athelas + Commure is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.
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Mountain View, California, United States Athelas Full timeAbout the RoleWe are seeking a highly skilled Operations Manager/Sr. Manager, Strategic Accounts to join our team at Athelas. As a key member of our Strategic Account Operations team, you will play a pivotal role in driving business growth and process improvement across our organization.Key ResponsibilitiesStandardize and improve internal and client...
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Mountain View, California, United States Athelas Full timeAbout the RoleWe are seeking a highly skilled Operations Manager/Sr. Manager, Strategic Accounts to join our team at Athelas. As a key member of our Operations team, you will play a pivotal role in driving business growth and process improvement across our organization.Key ResponsibilitiesStandardize and Improve Internal and Client Operations: Develop and...
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Mountain View, California, United States Athelas Full timeAbout the RoleWe are seeking a highly skilled Operations Manager/Sr. Manager, Strategic Accounts to join our team at Athelas. As a key member of our Operations team, you will play a pivotal role in driving business growth and process improvement across our organization.Key ResponsibilitiesStandardize and Improve Internal and Client Operations: Develop and...
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