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Operations Manager/Sr. Manager, Central Operations

2 months ago


Mountain View, California, United States Athelas Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Athelas, focusing on Revenue Cycle Management. As a key member of our Operations team, you will play a pivotal role in defining critical business processes and ensuring efficient execution for clients. This is a high-visibility, high-impact role that requires strong leadership and problem-solving skills.

Key Responsibilities
  • Develop and implement process improvements to enhance operational efficiency and effectiveness.
  • Collaborate with cross-functional teams, including Product, Engineering, Billing, and Account Management, to drive business outcomes.
  • Design and implement systems and processes to facilitate scalability and efficiency.
  • Break down complex business problems and develop data-driven solutions.
  • Own execution and outcomes, driving operational metrics and process throughput.
  • Stay up-to-date on industry trends and best practices to ensure proactive problem-solving.
Requirements
  • 3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
  • Strong data analysis skills, with experience in SQL and Excel.
  • Proven track record of success in driving business outcomes and process improvements.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Experience with project management tools and methodologies.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
What We Offer
  • A highly driven and mission-driven team.
  • Strong backing from top investors.
  • Incredible growth opportunities, with a rapidly scaling company.
  • Competitive benefits, including unlimited PTO and excellent maternity and paternity paid time off.