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Operations Manager/Sr. Manager, Central Operations
2 months ago
We are seeking an experienced Operations Manager to join our team at Athelas, focusing on Revenue Cycle Management. As a key member of our Operations team, you will play a pivotal role in defining critical business processes and ensuring efficient execution for clients. This is a high-visibility, high-impact role that requires strong leadership and problem-solving skills.
Key Responsibilities- Develop and implement process improvements to enhance operational efficiency and effectiveness.
- Collaborate with cross-functional teams, including Product, Engineering, Billing, and Account Management, to drive business outcomes.
- Design and implement systems and processes to facilitate scalability and efficiency.
- Break down complex business problems and develop data-driven solutions.
- Own execution and outcomes, driving operational metrics and process throughput.
- Stay up-to-date on industry trends and best practices to ensure proactive problem-solving.
- 3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
- Strong data analysis skills, with experience in SQL and Excel.
- Proven track record of success in driving business outcomes and process improvements.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Experience with project management tools and methodologies.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- A highly driven and collaborative team environment.
- Opportunities for professional growth and development.
- A competitive benefits package, including unlimited PTO and excellent maternity and paternity paid time off.