Customer Service Representative
23 hours ago
As an Inside Sales Representative at Leaf Home, you will play a vital role in helping us deliver exceptional customer experiences and drive business growth.
**Key Responsibilities:**
- Engage with potential customers to understand their product needs and preferences
- Maximize lead conversion from initial contact to set appointment
- Utilize comprehensive training to successfully set customer leads
- Initiate outbound calls for digital advertisement sales leads
- Provide exceptional customer service and support
- Document and update customer interactions within our CRM system
**What We Offer:**
- A competitive bonus structure with top performers averaging over $30 per hour
- No cold calling – all leads are customer-initiated
- Opportunities for training and advancement – our leadership team is developed from within
- Casual dress – be comfortable while taking calls
- A dynamic and inclusive work environment
**Requirements:**
- High school diploma or equivalent
- Ability to learn sales systems and processes
- Excellent verbal and written communication skills
- Detail-oriented and able to focus on tasks
- Proficiency in Microsoft Office Suite
**About Leaf Home:**
We are a leading home services company in North America, with four business units and award-winning product offerings. Our vision is to be the leading innovator of direct-to-consumer home safety and improvement solutions.
**Our Core Values:**
We strive to create a diverse and inclusive environment, and are committed to equal opportunity employment. We believe in attacking problems and presenting solutions today, not tomorrow.
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