Technical Sales Support Specialist

2 days ago


Canton, Ohio, United States KLM Careers Full time
About the Role

We are seeking a highly skilled and motivated Technical Sales Support Specialist to join our team at KLM Careers. As a key member of our sales team, you will play a crucial role in collaborating with our sales team to design and redesign plants using our equipment.

Key Responsibilities
  • Collaborate with the sales team to understand customer requirements and provide technical solutions.
  • Conduct onsite visits to plants to assess existing layouts and equipment configurations.
  • Develop detailed drawings and technical documentation using AUTOCAD for plant design or redesign and equipment layout.
  • Work closely with clients to customize solutions that meet their specific needs and optimize plant efficiency.
  • Assist in the creation of proposals, presentations, and technical materials for clients.
  • Provide technical support and guidance to customers throughout the sales process.
  • Coordinate with internal teams such as marketing to ensure seamless integration and implementation of solutions.
  • Stay updated on industry trends, best practices, and technological advancements.
Requirements
  • Bachelor's degree in Engineering or Associate in AutoCAD or equivalent work experience.
  • Minimum of 3 years of experience in drafting, preferably in the food industry.
  • Proficiency in AUTOCAD and other drafting software.
  • Strong understanding of technical concepts and ability to communicate them effectively.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work collaboratively in a fast-paced environment.
  • Travel approximately 20% of the time to client sites.
Benefits
  • Competitive salary and benefits package.
  • Opportunity for professional growth and advancement.
  • Dynamic and collaborative work environment.
  • Exposure to cutting-edge technologies and industry-leading solutions.
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


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