Sales Support Associate

1 week ago


Canton, Ohio, United States Ferguson Full time

Job Title: Sales Support Representative

Company Overview: Ferguson is a leading distributor in North America, delivering value-added solutions and a wide range of products to customers across various markets.

Location: Our company operates in multiple locations, providing opportunities for growth and development.

Schedule: We offer a standard Monday to Friday schedule with flexible hours to accommodate our customers' needs.

Responsibilities:

  • Supporting our industrial customer group with exceptional service and product knowledge.
  • Assisting with sales calls, addressing customer concerns, and providing product recommendations to drive sales growth.
  • Providing hands-on assistance at our parts counter and warehouse, ensuring seamless customer experiences.
  • Presenting job quotes, providing pricing and inventory information to customers, and using our CRM system effectively.
  • Collaborating with Sales associates to deliver outstanding customer service and drive business results.

Requirements:

  • 0-3 years of sales and customer service experience, with a passion for learning and growth.
  • Interest in the PVF or plumbing industry, with a strong desire to succeed and make a meaningful impact.
  • Ability to build relationships, make timely decisions, and communicate effectively with customers and colleagues.
  • Digital literacy and strong communication skills, with a focus on teamwork and customer satisfaction.

Why Ferguson:

Professional and Personal Growth:

  • A comprehensive 8-week training program with on-the-job learning opportunities, designed to equip you with the skills and knowledge needed to succeed.
  • Promotion opportunities from within, allowing you to grow and develop your career with our company.

Ferguson offers a competitive benefits package, including medical, dental, vision, retirement savings, paid leave, and more, to support your overall well-being and career advancement.

Pay Range:

  • $32.91 per hour, with opportunities for bonuses and incentives based on performance.


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