Pre-Sales Technical Support Engineer

2 weeks ago


Canton, Ohio, United States KLM Careers Full time
Job Overview

The role of Pre-Sales Technical Support Engineer is essential for providing exceptional technical assistance and solutions to our clients.

Location: Remote with occasional travel required.

KLM Careers is looking for a dedicated and experienced Pre-Sales Technical Support Engineer with a solid foundation in drafting, particularly in facilities design. The ideal candidate will possess a minimum of 3 years of drafting experience and be highly proficient in AUTOCAD. In this role, you will work closely with the sales team to design and optimize plant layouts using our advanced equipment.

Key Responsibilities:

  • Engage with the sales team to gather customer requirements and deliver tailored technical solutions.
  • Conduct site assessments to evaluate existing layouts and equipment setups.
  • Create detailed drawings and technical documentation utilizing AUTOCAD for plant design and modifications.
  • Collaborate with clients to develop customized solutions that enhance operational efficiency.
  • Assist in the preparation of proposals, presentations, and technical documents for clients.
  • Provide ongoing technical support and expertise to customers throughout the sales cycle.
  • Coordinate with internal departments, including marketing, to ensure effective implementation of solutions.
  • Stay informed about industry trends, best practices, and technological innovations.

Qualifications:

  • Bachelor's degree in Engineering or an Associate degree in AutoCAD, or equivalent professional experience.
  • At least 3 years of drafting experience, preferably within the food sector.
  • Expertise in AUTOCAD and other relevant drafting software.
  • Strong grasp of technical concepts with the ability to communicate them clearly.
  • Excellent analytical and problem-solving abilities with a keen attention to detail.
  • Ability to thrive in a collaborative, fast-paced environment.
  • Willingness to travel approximately 20% of the time for client engagements.

Benefits:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and collaborative workplace culture.
  • Exposure to innovative technologies and industry-leading solutions.
  • 401(k) plan with matching contributions.
  • Comprehensive health, dental, vision, and life insurance options.
  • Generous paid time off policy.

Required Knowledge, Skills, and Abilities:

1. Bachelor's degree in Engineering or an Associate degree in AutoCAD, or equivalent experience.

2. Minimum of 3 years of drafting experience, ideally in the food industry.

3. Proficiency in AUTOCAD and other drafting tools.

4. Willingness to travel approximately 20% of the time for client visits.

5. Must be a US Citizen or Green Card holder.



  • Canton, Ohio, United States West Contract Recruiting, LLC Full time

    Job Summary:West Contract Recruiting, LLC is seeking a highly motivated and skilled Pre-Sales Support Engineer with a strong background in drafting, particularly with facilities design. The ideal candidate will have at least 3 years of drafting experience and proficient skills in AUTOCAD. As a Pre-Sales Support Engineer, you will play a crucial role in...


  • Canton, Ohio, United States Faithtalent Advisors Full time

    About the RoleWe are seeking a highly motivated and skilled Pre-Sales Support Engineer with a strong background in drafting, particularly with facilities design. The ideal candidate will have at least 3 years of drafting experience and proficient skills in AUTOCAD.Key ResponsibilitiesCollaborate with the Sales Team: Work closely with the sales team to...


  • Canton, Ohio, United States KLM Careers Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Sales Support Specialist to join our team at KLM Careers. As a key member of our sales team, you will play a crucial role in collaborating with our sales team to design and redesign plants using our equipment.Key ResponsibilitiesCollaborate with the sales team to understand customer...


  • Canton, Ohio, United States Hawkfinds LLC Full time

    Sales Engineering Support SpecialistHawkfinds LLC is seeking a dedicated and skilled Sales Engineering Support Specialist with a robust background in drafting. The ideal candidate will possess a minimum of 3 years of experience in drafting, particularly in facility design, and will be well-versed in AUTOCAD. In this role, you will work closely with the sales...


  • Canton, Ohio, United States The Timken Company Full time

    Overview:The Timken Company is a leader in industrial solutions, and we are seeking enthusiastic and driven engineers to embark on a rewarding career in sales. This program is designed for individuals who are eager to apply their technical skills in a dynamic sales environment.About the Program:The Sales Engineering Development Program offers a comprehensive...


  • Canton, Ohio, United States Triax Marketing & Sales Full time

    Job OverviewPosition Summary:We are in search of a driven and enthusiastic Territory Sales Specialist for the Northeast Ohio region. This role involves the development, management, and provision of sales support within the designated market area. The market includes a variety of clients such as small cabinet and woodworking shops, kitchen dealers, larger...


  • Canton, Ohio, United States Insight Global Full time

    Job OverviewPosition: Technical Support AssociateContract Type: 6-month contract leading to permanent employmentCompensation: $18-$23 per hourAnnual Salary: $40,000 - $43,000Work Schedule: First choice: Thu – Mon 10pm-7am (Off Tue, Wed); Second choice: Sat – Wed 10pm-7am (Off Thu, Fri)Essential Qualifications:Fundamental IT knowledgeBasic networking...

  • Industrial Engineer

    2 months ago


    Canton, Ohio, United States Rise Technical Recruitment Ltd Full time

    Industrial Engineer$90,000 - $105, k + Training + Relocation Assistance + Medical + Dental + Vision + Holidays + PTO + Excellent Company BenefitsCanton, NC (Commutable from Waynesville, Hendersonville, Brevard, Asheville, Black Mountain)Are you an Industrial, Process or Manufacturing Engineer from a high-volume manufacturing background looking to take on an...


  • Canton, Ohio, United States The Timken Company Full time

    Overview of the Sales Engineering Development Program The Timken Company is a leader in the industrial sector, and we are seeking dynamic and motivated engineers to embark on a rewarding career in sales. This program is designed for individuals who are eager to apply their technical skills in a commercial environment, helping to address customer challenges...


  • Canton, Ohio, United States The Timken Company Full time

    Overview of the Sales Engineering Development Program The Timken Company is a leader in the industrial sector, and we are looking for dynamic and enthusiastic engineers to embark on a rewarding career in sales. This program is designed for individuals who are eager to apply their technical skills in a customer-focused environment. Program Highlights The...


  • Canton, Ohio, United States The Timken Company Full time

    About The Timken Company The Timken Company is a leader in the manufacturing of high-performance bearings and mechanical components. Our legacy is built on innovation and a commitment to excellence, enabling industries to operate efficiently and sustainably. Program Overview The Sales Engineering Development Program is designed for recent graduates who are...


  • Canton, Ohio, United States NebulaWorks Full time

    NebulaWorks is seeking a skilled Technical Support Agent to join our team in providing exceptional customer service and technical assistance to our clients.Key Responsibilities:- Provide first-level technical support and service restoration to ensure maximum availability, performance, and utilization of knowledge and information systems.- Follow a...


  • Canton, Ohio, United States The Timken Company Full time

    About The Timken CompanyThe Timken Company is a leader in the industrial sector, dedicated to enhancing the efficiency of machinery and paving the way for future advancements in motion technology. We are committed to fostering a diverse workforce that reflects the global community we serve.Program OverviewThe Sales Engineering Development Program is designed...


  • Canton, Ohio, United States i3 Verticals Management Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at i3 Verticals Management Services, Inc. as a key member of our Support Team within the Business Operations unit.Key Responsibilities:Provide exceptional quality support to our clients, demonstrating a customer-first approach.Offer email and phone support for our suite...


  • Canton, Ohio, United States SilverWave Inc Full time

    About the RoleSilverWave Inc is seeking a highly skilled Team Sales Support Specialist for Corporate Banking to join our team. As a key member of our sales support team, you will play a critical role in supporting our business customer advisors and individual and corporate customer advisors in selling all products and services.Key ResponsibilitiesAnalyze...


  • Canton, Ohio, United States Sika Full time

    Job OverviewCompany Overview:With a century of expertise, Sika stands as a global leader in innovation and sustainability, specializing in the development and manufacturing of systems and products for both commercial and residential construction, as well as sectors such as marine, automotive, and renewable energy. Our extensive presence spans over 100...


  • Canton, Ohio, United States Capstone Logistics, LLC Full time

    Shift: Shift9pm - 5:30amSun - ThursHours may change to accomidate customerCompensation:CompetitiveIT Support Systems EngineerCanton, MSShift9pm - 5:30amSun - ThursHours may change to accomidate customerSummary:The IT System Support Engineer will provide end-user support for warehouse operations systems at a large 24x7 facility. This position is accountable...


  • Canton, Ohio, United States CommQuest Services Inc Full time

    Position OverviewIT/Help Desk Technician ITransforming Lives Through Technology.CommQuest Services, Inc. is actively seeking a dedicated, full-time, On-Site IT/Help Desk Technician I to support our operations in the Stark and Carroll County regions. The IT/Help Desk Technician I will play a crucial role in providing comprehensive support to the IT...


  • Canton, Ohio, United States Ferguson Full time

    Job Title: Sales Support RepresentativeCompany Overview: Ferguson is a leading distributor in North America, delivering value-added solutions and a wide range of products to customers across various markets.Location: Our company operates in multiple locations, providing opportunities for growth and development.Schedule: We offer a standard Monday to Friday...


  • Canton, Ohio, United States Pomeroy Technologies, LLC. Full time

    Job OverviewWe are looking for a dedicated Robotics Simulation Specialist to join our team. This role will involve working closely with our technical teams to support both pre-sale and post-sale initiatives. Your contributions will be vital in enhancing the development cycle, refining robotic designs, and ensuring reliability and efficiency in our client...