Billing Administrator
6 days ago
We are seeking a skilled Billing Administrator to join our team in Kansas City. As a key member of our finance department, you will be responsible for ensuring the efficient and effective management of client billing and financial transactions.
About the Role:This hybrid position is located in Kansas City and requires a high level of proficiency in Elite 3E software. You will work closely with attorneys, clients, and staff to provide exceptional service and support in all aspects of billing and financial matters.
Key Responsibilities:- Review pre-bills to ensure compliance with client guidelines, including rates and cost exceptions
- Generate and distribute pre-bills on a monthly basis
- Participate in monthly meetings with partners to review unbilled and AR inventory
- Process narrative edits and time and cost adjustments
- Aggregate, compile, and summarize receipts and documentation for third-party expenses to be billed to clients
- Prepare client statements as requested, including timekeeper summaries/cover sheets illustrating total fees and total expenses incurred and/or billed
- Upload LEDES invoices via eBilling hub and various e-billing websites, as necessary
- Address internal and external inquiries in connection with billed and unbilled totals, payment status, and matter history
- Prioritize tasks to ensure invoices are distributed, mailed, or e-billed timely
- Input estimates of fees and costs on client e-billing sites in adherence to deadlines, and upon approval by timekeepers
- Maintain billing files/e-files and retrieve back-up for the department, timekeepers, audits, and other inquiries
- Participate in collections activities as needed, and identify and escalate deductions and/or collections issues
- Maintain telephone, email, and personal contact with clients, attorneys, and staff
- Work closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections
- Work on special projects, analysis, and implementation of special billing requests; generate reports as needed by billing Partners/secretaries/client
- OBSERVE CONFIDENTIALITY IN ALL FIRM AND CLIENT MATTERS
- 1-2 years of experience in a billing role, preferably at a law firm
- Service-oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product
- Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis
- Experience with Elite 3E software preferred
- Demonstrated understanding of complex billing and/or E-Billing (Tymetrix, Serengeti, etc.) systems and processes with multiple workflows desirable
- Advanced proficiency with Microsoft Excel and Microsoft Office Suite
- Excellent written and verbal communication and interpersonal skills, and ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors
$60,000 - $80,000 per annum, depending on experience.
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