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Administrative Assistant

2 months ago

Baltimore, Maryland, United States Perfect Staffing solution Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Perfect Staffing Solution. As a Front Office Coordinator, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.

Key Responsibilities:
  • Client Relations: Greet clients and visitors in a professional and welcoming manner, determining their reason for visit and providing assistance as needed.
  • Administrative Support: Answer phone calls and respond to messages in a timely and efficient manner, maintaining confidentiality and adhering to HIPAA regulations.
  • Scheduling and Coordination: Schedule and reschedule appointments, coordinate walk-in clients, and maintain accurate records of client interactions.
  • Record-Keeping: Maintain organized and up-to-date files, ensuring accurate and complete records of client information and interactions.
  • Communication: Relay messages to providers and clinicians, and communicate with clients regarding services, policies, and schedules.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of front desk or administrative experience, preferably in a healthcare setting.
  • Skills: Proficiency in office software, experience with EHR systems, and excellent verbal and written communication skills.
Preferred Qualifications:
  • Growth Mindset: Ability to adapt to changing situations and priorities.
  • Detail-Oriented: Meticulous attention to detail and ability to maintain accurate records.
  • Time Management: Excellent time management skills and ability to prioritize tasks effectively.