Office Operations Specialist

6 days ago


San Diego, California, United States Canon Business Process Services Full time
Job Description

We are seeking a talented individual to fill the role of Customer Service Associate at Canon Business Process Services. As a key member of our customer service team, you will be responsible for providing exceptional customer service, handling mail and packages, and performing administrative tasks. If you have excellent communication skills, a professional attitude, and a strong work ethic, we encourage you to apply.

About the Role

The successful candidate will be responsible for responding to customer inquiries, resolving issues, and providing solutions. You will also be required to receive, sort, and deliver incoming mail and packages, as well as prepare outgoing mail and packages in accordance with postal regulations. Additionally, you may be asked to provide minor maintenance of photocopy machines, operate fax machines, and prepare reports on production and volume.

Key Responsibilities

* Respond to customer inquiries and resolve issues
* Receive, sort, and deliver incoming mail and packages
* Prepare outgoing mail and packages according to postal regulations
* Provide minor maintenance of photocopy machines
* Operate fax machines
* Prepare reports on production and volume

Requirements

To be successful in this role, you will need:
  • A high school diploma or equivalent
  • 0-1 year experience working in a mailroom or professional office environment
  • Some knowledge of metering, weighing, logging, and other shipping procedures preferred
  • Excellent customer service, professional attitude, and appearance

What We Offer

We offer competitive pay and benefits, comprehensive training and development programs, and a company focused on creating a positive work environment. This is a temporary full-time position with an estimated salary of $17.00-$22.00 per hour based on the location in San Diego, CA.

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