Executive Director, Multifamily Portfolio

1 week ago


Los Angeles, California, United States Shapell Properties, Inc. Full time
About Shapell Properties, Inc.

Shapell Properties, Inc. is a renowned real estate development and operations company with a legacy spanning multiple generations since 1955. The company prioritizes creating exceptional properties that cater to both residential and commercial needs.

Job Summary

The Executive Director, Multifamily Portfolio will have overall stewardship of the company's ~7,500 multifamily residential apartments in California, leading a team of 110 colleagues and three VPs. This senior leadership role requires a seasoned professional to maximize financial performance, enhance employee engagement, and oversee the expansion of the multifamily portfolio.

Key Responsibilities
  • Optimize financial performance through revenue growth, expense management, and capital projects
  • Implement best practices in hiring, onboarding, training, and retention to enhance employee engagement
  • Oversee the acquisition and/or development of new properties to expand the multifamily portfolio
  • Establish and maintain customer service KPIs to ensure an exceptional resident experience
  • Manage relationships with outside partners and third-party management companies
  • Present residential operations updates to senior leadership and the Board of Directors
Requirements
  • 15-20 years of management experience with 5-10 years of senior leadership experience
  • Prior responsibility for oversight of at least a 5,000 multifamily unit portfolio
  • Minimum Bachelor's degree in business, real estate, or a related field; MBA optional
  • Strong written and verbal communication and presentation skills
  • Best practices focus on operational management excellence and people leadership
What We Offer

A competitive compensation and benefits package, a dynamic work environment that encourages innovation and collaboration, and opportunities for professional growth and development.



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