Project Coordinator

2 weeks ago


Milford, Connecticut, United States ServiceMaster by Rice Full time
Job Summary

We are seeking a highly skilled and experienced Project Coordinator to join our team at ServiceMaster by Rice. As a key member of our operations team, you will be responsible for managing and leading emergency and disaster restoration/recovery services in residential and commercial customer sites.

Key Responsibilities
  • Project Management
    • Manage and lead emergency and disaster restoration/recovery services in residential and commercial customer sites.
    • Assist the Management Team/Area Manager in the day-to-day operations, on-site job activities, and supervision of production technicians.
  • Customer Service
    • Exemplify excellent customer service on all projects.
    • Meet and exceed customer expectations and completes projects on time.
    • Answer customer questions and addresses concerns.
  • Operations
    • Manage projects, production crews, and schedules throughout the project.
    • Manage large loss jobs which involves out-of-town travel and overnight stays for extended period of time.
    • Provide estimates and invoices for restoration/remediation services to customers.
  • Training and Development
    • Renew certifications in a timely manner; avoiding lapse in certification.
    • Understand the use of cleaning products and equipment required to complete a project.
    • Complete technical and safety training as requested to learn new knowledge and skills.
Requirements
  • Education
    • High School degree or equivalent.
  • Experience
    • Experience in water and fire restoration, mold remediation, and carpet and general cleaning techniques and procedures preferred.
    • Certifications in these areas is a plus.
  • Skills
    • People and project management experience.
    • Excellent communication and organizational skills.
    • Superior customer service skills.
    • Ability to sketch physical space, take measurements, and calculate billable charges.
  • Physical Demands
    • Ability to lift, carry, push, and pull 50 pounds.
    • Ability to stand at heights of 12 feet on ladders or scaffolding.
    • Ability to climb stairs.
    • Be able to stand on your feet on concrete surfaces throughout the day.


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