Project Coordinator
2 weeks ago
We are seeking a highly skilled and experienced Project Coordinator to join our team at ServiceMaster by Rice. As a key member of our operations team, you will be responsible for managing and leading emergency and disaster restoration/recovery services in residential and commercial customer sites.
Key Responsibilities- Project Management
- Manage and lead emergency and disaster restoration/recovery services in residential and commercial customer sites.
- Assist the Management Team/Area Manager in the day-to-day operations, on-site job activities, and supervision of production technicians.
- Customer Service
- Exemplify excellent customer service on all projects.
- Meet and exceed customer expectations and completes projects on time.
- Answer customer questions and addresses concerns.
- Operations
- Manage projects, production crews, and schedules throughout the project.
- Manage large loss jobs which involves out-of-town travel and overnight stays for extended period of time.
- Provide estimates and invoices for restoration/remediation services to customers.
- Training and Development
- Renew certifications in a timely manner; avoiding lapse in certification.
- Understand the use of cleaning products and equipment required to complete a project.
- Complete technical and safety training as requested to learn new knowledge and skills.
- Education
- High School degree or equivalent.
- Experience
- Experience in water and fire restoration, mold remediation, and carpet and general cleaning techniques and procedures preferred.
- Certifications in these areas is a plus.
- Skills
- People and project management experience.
- Excellent communication and organizational skills.
- Superior customer service skills.
- Ability to sketch physical space, take measurements, and calculate billable charges.
- Physical Demands
- Ability to lift, carry, push, and pull 50 pounds.
- Ability to stand at heights of 12 feet on ladders or scaffolding.
- Ability to climb stairs.
- Be able to stand on your feet on concrete surfaces throughout the day.
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