Front Desk Coordinator

24 hours ago


Tacoma, Washington, United States Metal Magic Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Metal Magic. As a key member of our front office, you will be responsible for providing exceptional customer service, managing daily operations, and maintaining accurate records.

Key Responsibilities
  • Provide top-notch customer service to walk-in customers, respond to phone calls, and manage email correspondence.
  • Manage and maintain accurate company records, including bookkeeping, invoicing, and collections.
  • Perform secretarial duties, such as answering phones, taking messages, and preparing agendas for meetings.
  • Ensure all normal business functions run smoothly on a daily basis.
  • Develop and maintain positive relationships with customers, vendors, and subcontractors.
  • Assist with new hiring processes, including online job ads, screening, interview scheduling, and onboarding.
  • Perform various administrative tasks, such as data entry, filing, and supply management.
  • Maintain and update employee records and personnel files.
  • Calculate and track assigned weekly metrics.
  • Perform other tasks as assigned by the General Superintendent.
Requirements
  • High school diploma or GED equivalent.
  • Ability to lift at least 25 lbs.
  • Previous experience working in management or an administrative role.
  • Minimum 1 year experience using QuickBooks or other accounting software.
  • Proficiency with Microsoft Excel and Word.
  • Willingness to work overtime when necessary.
Working Conditions

This is a full-time position that requires a high level of organization, attention to detail, and excellent communication skills. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer satisfaction and company goals.



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