Front Desk Associate

2 days ago

Tacoma, Washington, United States Cogir at the Narrows Full time
Job Title: Front Desk Concierge

We are seeking a highly motivated and caring individual to join our team as a Front Desk Concierge at Cogir Senior Living. As the first point of contact, you will play a vital role in representing our brand and providing exceptional service to our residents, families, visitors, and guests.

As a Front Desk Concierge, you will be responsible for providing front desk coverage and support to the community with a positive and helpful attitude. This includes answering multi-line telephones, directing calls to the appropriate person, greeting families, residents, and guests, and ensuring they check in and out.

Key Responsibilities:
  • Provide exceptional customer service and support to residents, families, and guests.
  • Answer and direct phone calls, respond to emails, and manage correspondence.
  • Manage front desk operations, including scheduling, data entry, and supply ordering.
  • Support management with tasks and projects, including transportation scheduling and work order requests.
  • Enter data entries as assigned and maintain accurate records.
What We Offer:
  • Competitive wages and opportunities for growth and development.
  • An inclusive and positive work environment where everyone has a voice.
  • Health, dental, and vision insurance for full-time employees.
  • Basic life insurance covered by the employer.
  • 401K plan with company match.
  • Paid vacation, sick leave, and holiday pay.
  • Employee assistance program.
  • Generous employee referral bonus program.
  • Free meals at work.
About Cogir Senior Living:

Cogir Senior Living is a leading provider of senior living communities, with over 20 years of experience in residential and senior living management, as well as hospitality expertise.

As part of a well-known name in Canadian real estate, we draw upon our expertise to provide exceptional quality of care, amenities, and team culture, where our residents and team members thrive.

Our common goal is to make a positive difference in the lives of our residents, today and in the future. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence.

Requirements:
  • Positive team player attitude and love working with people.
  • High school diploma or equivalent.
  • Previous front desk, customer service, or administrative experience is preferred.
  • Knowledge of various computer systems, including Word, Excel, and Outlook.
  • Patience and willingness to assist our residents, visitors, and team members.
  • Friendly, assertive, outgoing, multitasked, and organized.
  • Excellent communication skills.
Why Work with Us:

At Cogir Senior Living, we are committed to making a positive difference in the lives of our residents and team members. If you are a motivated and caring individual who is passionate about serving others, we encourage you to join our team.

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